Click here to read the Spanish version // Para leer la versión en español haz click aquí

 Dear colleague, dear friend,  

I don’t know about you, but 2021 has flown by before my eyes! November marked the completion of my first year at Millicom I TIGO, and as we’re closing the year, it’s hard to believe that we’ve already accomplished so much in this time together. It has been an eventful and exciting time, and I’ve met and had the chance to work with so many wonderful people, from our corporate team in Miami to the fantastic teams of the Tigo operations throughout Latin America. I can’t wait to continue the journey as we fulfill our purpose to bring connectivity in 2022 and beyond.

Now, allow me to walk you through some of the highlights from the past couple months at Millicom…


Let me begin with the big news recently of our acquisition of the remaining equity interest in Tigo Guatemala, which Millicom now fully owns. As with all our nine operations in the region, we see enormous potential in Guatemala and we look forward to work even more in this incredibly beautiful country. Mauricio (our CEO) and I also had the chance to meet Guatemala President Alejandro Giammattei, where we announced a further investment of an additional $1 billion into the country, reflecting our continued confidence in its prosperous economy and our renewed commitment to its digital transformation.

And you all know now that one of my mantras is that these types of investments need to be backed by updated telecommunications regulatory frameworks in the region. As I described during my participation at CLTD, Latin America is at a turning point… the region has the potential and the opportunity to advance to a faster recovery with a strong agenda of public policies that promote digitalization. This should be everyone’s priority in 2022. Let’s work together on this!

I also want to touch on a subject that we have all heard plenty about recently – Fintech. Financial technology has quickly evolved and become more relevant than ever during the pandemic. And at Millicom | TIGO, we are no strangers to the Fintech game – our Tigo Money platform has been around for 10 years and serves more than 5 million people, but we are now placing an increased focus on our Mobile Financial Services organization to accelerate growth and reach populations that have not yet been served. You can read more about our renewed focus on fintech from Mauricio in his interview with Dagens Industri.

While we are on the subject of technology, I wanted to share my conversation with editor Gene Kuleta from The Dialogue’s Latin American Advisor. We discussed many ideas when it comes to connecting the unconnected, especially in rural areas that have long been underserved. The conversation continued during the CERTAL Digital Summit, where Millicom participated for the first time in-person in Miami. Broader connectivity is a key pillar of our purpose at Millicom to build the digital highways that connect people, improve lives, and develop communities. Be sure to check out the interview and the summit news below to find out more.

There is much more that has taken place during these past couple months in our TIGO operations, which I invite you to read about below. I look forward to sharing more with you in the new year, but for now, I want to wish you a magnificent holiday! We should celebrate as if the holidays are a reflection of our dreams, desires, traditions, and values, all wrapped in happiness and joy.
Karim Lesina
Executive Vice President
Chief External Affairs Officer – Millicom (TIGO)
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