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Dear Valued Client

As the situation continues to develop, we are fully aware of the challenges placed on your operations. Considering this, we wish to confirm that Pentagon is fully operational in all its global locations. We will continue to provide transport solutions wherever possible to assist you in maintaining business continuity.

We will issue short operational updates on a regular basis and encourage you to contact your local Pentagon office for more specific detail relevant to your location. In the meantime, please be assured that we continue to take preventative measures to ensure the health and safety of all our personnel through the following:
  • Staff Segregation, Split Teams and Home Working in place to deliver Service Continuity through Adequate Resource Globally
  • Cloud Based Platform IT Systems providing remote inter office accessibility across global operations.
  • Digital Document Retrieval – E Documents to reduce physical paper flow and manual transmission of viral matter

These measures will also ensure business continuity wherever possible.

Some Regional updates:

  • UK / Norway Trailer Service still fully operational offering alternatives to airfreight.
  • Short Haul Airfreight is restricted given the level of Passenger Flight cancellations, however options still available.
  • Long Haul Airfreight is less restricted. Currently Middle East & Australasia destinations are accessible via both Passenger & Cargo aircraft – subject to congestion and Premium Rates.
  • European Trucking Services are at reduced capacity. Driver accompanied services are experiencing quarantine restrictions at borders.
  • Our unaccompanied Trailer Services continue to provide an alternative solution.
  • Passenger flights to Egypt from Dubai are suspended as of today. A weekly Cargo Flight will operate to Cairo ex DWC Airport (Dubai) each Sunday.
  • Dubai Customs are fully functional. No delays experienced with online customs clearance.
  • Shipments to Saudi Arabia from UAE will continue to operate via freight aircraft. Emirates Airline have confirmed that they are fully operational for cargo flights but subject to schedule change without pre advice.
  • Currently, Seafreight remains unaffected with all carriers accepting bookings
  • Pentagon Qatar have introduced additional shift patterns, rest and recovery periods and temperature testing for personnel to ensure continued Yard and Transport operations.
  • Bayport and Barbours Cut Container Terminals are closed until further notice due to COVID-19. There are alternative ocean freight terminals available.
  • Several airlines are actively considering the deployment of additional aircraft to increase cargo capacity in to out of the US Gulf.
  • US Customs are fully functional with no delays on import clearance.
  • Domestic Road Haulage is unaffected.
  • Laredo border with Mexico still open.
  • Warehouse Receiving, Checking Packing and Shipping Services operating split shifts.
  • Inbound vessel delays. Transit times into arrival port of discharge need to total 14 days, this has to be all water transit with no port stops in between. This will be for all Australian & Papua New Guinea International ports. PNG outer ports also closed.
  • Australian border force are reducing the amount of cargo they inspect and used cargo may be subject to long delays on arrival if a quarantine direction is issued.
  • Australian air export capacity is reduced as 90% of all outbound flights have been removed from the export market. Most airlines have reduced services from multiple daily flights to only 2/3 per week. With the International travel ban now in place these remaining flights will also be subject to cancellation.
  • Qantas is planning to cancel all international flights, including PNG.
  • Air Niugini will ban all passengers, however will continue to uplift freight between Singapore, Cairns and Brisbane to Port Moresby. This will be reviewed every 7 days.

Pentagon Freight Services
Copyright © 2020 Pentagon Freight Services PLC, All rights reserved.

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