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April 2022

As the Great Resignation continues to challenge nonprofit leaders, the crucial role of planning for retention is at the forefront. A strong strategic plan provides an organizational vision and roadmap. But how well can you implement that vision and roadmap if your organization's most important assets - your people - are headed for the door? As we work with our various clients, it becomes clear that organizational culture is a dominating influence in creating a successful workplace and retention strategy. Recent research has identified a toxic workplace as the #1 predictor of attrition.

The good news is that nonprofit leaders can shape that culture. We hope you'll find support and help in these insights on retention strategies from our team of consultants.

What's working for you these days? Let us know - let's stay connected.

Mary RobinsonCapacity Partners President & Founder
Michael Feinstein, Capacity Partners Vice President 

Giving Attention to Retention

While the worst impacts of the pandemic may be subsiding, the so-called Great Resignation seems to be going strong. Nonprofits are feeling this at least as much as any other employer. Your people are your greatest asset in delivering on the promise of your organization.

How can you keep them? 

For many nonprofits, retention via better compensation is not an option. One key may be to better connect the mission of your organization to the people who work there. Working for a nonprofit often is a choice partially motivated by an individual’s identification with what your organization stands for and accomplishes.

If you can’t pay people more, aim to build a culture that makes it easy for them to take personal pride in the work and your value proposition because they are part of something that is making a social impact. 

Building culture and connection have become even more important with many workplaces operating in hybrid on-site/remote fashion permanently, naturally heightening a sense of disconnection.  

Here are some tactics to strengthen your organizational connective tissue:  


The hybrid workplace for many organizations is here to stay. This brings with it a natural tension – and potential resentment – regarding being in the office setting. But this also can be leveraged as an asset. Consider being intentional in terms of expectations about when your team must be in the office, so that those times primarily are dedicated to collaboration that works best in person.

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Affiliated Sante Group
Chevy Chase At Home
Golden Triangle Business Improvement District
Group Care Global
Haberman Institute
Jewish Coalition Against Domestic Abuse

Rockville Area Village Exchange
Service Workers Training & Education Partnership Fund
Village To Village Network
Washington Metro Oasis

Willowsford Conservancy


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Capacity Partners offers a full range of strategic and development services offered via consulting, interim staffing, facilitation, coaching, and on-site project management.

Strategic Plans
Implementation Plans
Business Plans
Organizational Assessments
Meeting Facilitation


Capital Campaigns
Feasibility Studies
Major Gifts and Wealth Screening
Grant Writing and Prospect Research
Comprehensive Development Planning

Board Training 
Governance Structure
Board Engagement Strategies
Board Assessments
Counsel for Board Chairs


Leadership Coaching
Operational Analysis
Executive Search 
Market Studies
Nonprofit Management Assistance


Capacity Partners is a consulting firm based in Bethesda, MD, dedicated to strengthening the impact of nonprofits. We blend best practices and original thinking to guide nonprofits to achieve transformative results.

Mary Robinson
President & Founder
Michael Feinstein
Vice President

Laura Apelbaum
Jeanine Cogan

Louise Stoner Crawford
Kristen Engebretsen
Charlotte Garvey
Debra Liverpool

Steve Longley
Margo Reid
Joan Schaffer
Amy Selco
Daniel Wacker
Sara Watkins
Barbara Wille

Our commitment to DEI is inseparable from who we are and what we do. To that end, we incorporate DEI principles into our approach to strategic planning, fundraising, and board development to best meet the needs of our clients. We are committed to promoting racial equity and justice, and proactively advancing diversity and inclusion in our sector, with our clients, and within our firm.
Copyright © 2023 Capacity Partners, Inc., All rights reserved.

Our mailing address is:
Capacity Partners, Inc.
4701 Sangamore Road, Suite S150
Bethesda, MD 20816

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