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COVID-19 Update 

7 September 2021
Lockdown Alert Level 2 & 4 Engagement
Dear Valued Customer,
 

As per the New Zealand Government announcement, Auckland will remain in Alert Level 4 until further notice however our Christchurch branch as well as the rest of the country will move to Alert Level 2 from 7 September at 11:59 pm. This means that our customers in Christchurch can now order and collect onsite while following the COVID safety requirements (see below).

The majority of the Auckland team will remain working from home. Staff in our Distribution Centres will continue working on-site to supply our customers with the products needed.

We are here and ready to help your business. Auckland remains in Alert Level-4 which mean we still need to operate differently as before; our team of specialists can guide you with product solutions to keep your staff safe and enable you to sell your products or services without physical contact with customers, no matter what industry you operate in.

Delivery Delays
Ongoing, significant demand for parcel deliveries, as well as social distancing and hygiene requirements, may result in some extended delivery times.

It may take a little longer for delivery than our usual next business day delivery. We are working very hard with our delivery partners to mitigate these delays and provide normal service as best as possible. We will endeavour to supply your products as quickly as we can, so in the meantime please only contact the customer services team if your order has failed to arrive after more than two working days post the date of your order.

All courier deliveries will be ‘no signature required’ to ensure safe, contactless delivery.


Getting in Touch
If you need to place an order or check stock availability, in the first instance please go to https://cdlnz.com/. Our customer services teams are also available on our 0800 COMPUTER phone number or email at sales@cdl.co.nz 

Your usual Computer Dynamics Account Manager is also available to provide support with whatever you may require. 


Returns
The return of goods to Computer Dynamics will remain available

Collection Rules - Christchurch Only
  • MASK: Everyone MUST wear a mask NO EXCEPTIONS
  • SCAN: All visitors must scan the COVID QR Code using the COVID Tracking App.
  • SOCIAL DISTANCING: Stay at least 2m apart at all times
  • STAY HOME: If you are sick or show any symptoms please stay home
  • SANITISE: Hand sanitiser will be available - please sanitise your hands on arrival 
  • CLEAN SURFACE: Our surfaces will be sanitised regularly during the day
  • COLLECTS ARE ONLY OPEN FROM 8:30 AM - 5 PM

No Collections in Auckland 

Wherever you are working from, Computer Dynamics is here to help you keep your staff and customers safe.
 
Best regards,
Steve Nisbet

General Manager
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