Promises, Promises

Conflicts in the workplace are a frequent headache for many employers. Why do these happen and how can they be resolved?

Behavioral styles are one answer to how breakdowns at work occur and are the natural ways individuals process information, make decisions, solve problems, and relate to one another.

While your team is most certainly composed of competing behavioral style preferences, understanding the composition of workplace commitments (promises) can help.

In this week's HR Minute, Claudia St. John explores promises and how you can give weight to your workplace commitments with a simple shift of perspective and understanding.

Improve your workplace collaboration by building trust, making and managing promises, and holding critical conversations.