Hire for Soft Skills
"It's a tight labor market out there" has been on repeat in our videos, speaking engagements, and client interactions. Unfortunately, we don't expect this to change anytime soon.
The US unemployment rate crept up by 0.2% in October to 3.7%, while September's numbers represented a 29-month low.
Hiring for soft skills can help you find someone who has the capabilities to learn and grow into the role you need to be filled.
When you can't find the experience you are looking for in your geographic area, consider looking for competencies such as resiliency, detail orientation, initiative, and extroversion vs. introversion. Keep in mind people often fail in their jobs not because of their knowledge but because of their attitude.
Behavioral testing and behavioral interview questions are two great ways to determine attitude, behavior, and personality.