In this issue: New Employee Benefits Program, RHA's new brand, cyber liability, and a claim reporting reminder
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RHA's Monthly Newsletter
Employee Benefits Image


At the Annual Conference, RHA debuted our newest offering: Employee Benefits Insurance.

This new program aggregates the purchasing power of the RHA membership to deliver contractually guaranteed savings to participating members.

Featured offerings include:
  • Medical
  • Pharmacy
  • Dental
  • Vision
  • Disability
  • Life Insurance
Interested? Email with your renewal date to discuss your savings or call Greg Riehle at 804.525.2022.
Resort Hotel Association Logo


Coming September 2016!

We have a new look!

In celebration of our upcoming 30th anniversary, RHA is launching a new brand identity and a new website in September. 

Our new brand platform and identity design utilizes the historic equity in the RHA acronym, while freshening the look and colors to add energy and vibrance. We hope you like our new look as much as we do!

Claim Reporting Reminder

Casualty Claim Reporting Requirements

For your reporting responsibilities and duties with regard to claims, all members are encouraged to read the Liberty Mutual General Liability policy.

The carrier, Liberty Mutual REQUIRES notice for any claim that meets any one of the following criteria:
  • Value of claim is expected to exceed 33% of the member’s Self Insured Retention
  • Claimant is represented by an attorney
  • Claimant is hospitalized
  • Claimant has surgery
  • Claimant experiences fracture of major body part
  • Claimant files a lawsuit
  • Claim occurs in Florida and involves a golf cart
Claims involving member owned/leased/rented Automobiles should be reported to Liberty Mutual Insurance:  1-800-362-0000

General Liability Claims, including valet claims should be reported to Gallagher Bassett: For login/password  information for online reporting , contact Lori Wood at or Dawn Nelson at
Annual Conference image


In Case You Missed It

This year's conference had record attendance, and we appreciate everyone who joined us in beautiful Pebble Beach, CA.

By the numbers:

  • 246 attendees - highest ever!
  • 69 members in attendance
  • 21 sponsors 

Snapshots: Check out photos from the conference


Session Powerpoints:


See you next year at The Breakers!

July 16 - 19, 2017
The Breakers Palm Beach
Palm Beach, Florida

New RHA Member Property

University Club of New York  - New York, NY

RHA is pleased to welcome The University Club of New York to the association. The University Club is a private social club in the heart of Midtown with 97 guest rooms. Welcome!

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White Paper Library
AUGUST 16, 2016
WEBINAR: Multi & Joint-Employer, Independent Contractors, and Temp Works
1:00 - 2:30pm ET
SEPTEMBER 14, 2016
KINDRED WEBINAR: Website Accessibility & the ADA
2:00 - 3:00 pm ET

SEPTEMBER 21, 2016
Strategy Session - Kindred Resorts & Hotels
Los Angeles, CA
More Info
SEPTEMBER 21, 2016
Media Dinner - Kindred Resorts & Hotels
Los Angeles, CA
More Info
Media Buzz
HNN logo

Kindred Resorts & Hotels featured in Hotel News Now

Hotel News Now interviewed Bree Brostko, managing director of RHA's sister brand, Kindred Resorts & Hotels. Check out the article for more about Kindred's unique niche, and how they're helping independent hotels connect with the meetings market. 

Read the full article here.
Cyber Liability Image


RHA's August Loss Control Focus

$3.8 million: Average total cost of a data breach. That's a 23% increase from 2013.

Data Security and Privacy Incidents Can Result In:
  • Litigation issues, especially state claims
  • Regulatory investigations and enforcement
  • Negative publicity/reputation
  • Financial loss
  • Loss of clientele
  • Loss of productivity
  • Damage to employee morale
  • Loss of consumer confidence
RHA is focused on providing cyber insurance that addresses the risks of data breaches. 

Click here to learn more about RHA's ancillary line, view our White Papers on cyber, or contact

[Data from Ponemon Institute's 2015 Cost of Data Breach Study: Global Analysis]
Anne Faber Photo

Get To Know: 
Anne Faber

Theresa ”Anne” Faber is our new casualty claims adjuster.  Anne has 30 years of claims handling experience, and has worked at Gallagher Bassett for the past 12 years.

A Little about Anne:

Anne lives with her husband near Gettysburg, PA. Their two sons are both currently serving as officers in the military: "They are my pride and joy."

Anne's favorite part of her job? "Meeting all types of new people. I believe everyone has their own special story (and oh the stories i've heard!)." 

She is a great addition to our RHA team, and we are glad to have her!

Thank You to RHA's Sponsors!

Imperial PFS
Kindred Resorts & Hotels
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