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Dear <<First Name>>, you are receiving this newsletter as you are on the WALGA RAMM register and we wish to keep you informed. If you are not the correct person in your organisation to be receiving these newsletters please use the Unsubscribe link below and forward this newsletter to the correct person.
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www.ramm.com
Keeping You Up-to-date

Keeping You Up-to-date

RAMMNEWSLETTER

1st June 2016
 
 
 
 
Excellence in User Support and Training
   
Our Friendly and Helpful Support Analysts
 
 
WE'RE HERE TO TAKE YOUR CALL
 

RAMM Support is the official first line support for WALGA members. So call us if you have an issue with RAMM or if you need to know more about RAMM. Call 1800 196 213 during business hours. Email support@ramm.com if you prefer. Our friendly and knowledgable staff are waiting to hear from you.

 
Portia allocates the Support tickets
 
AND WHEN WE ANSWER...
 
If we can't resolve your issue straight away over the phone, if the phones are busy and you leave us a message, or if you email us, a Support ticket is raised. Each one is personally handled. Portia (left) triages and allocates these. So every issue is logged, allocated and resolved. Your problems are ours too.
 
An Introduction to RAMM GIS
 
SEE YOUR ASSETS ON A MAP
 
If you want to visualise, question, analyse, interpret and understand your Asset data, you can use our Geographic Information System (RAMM GIS) to layer your data over one of our maps. You can even use your own aerial imagery. Find out more here.
Welcome to RAMM Training
 
 
TRAINING COURSES IN JUNE JULY AND AUGUST
 

Once our trainers have shown you what you can do you'll be on cloud nine. We have scheduled four 3½ day training course blocks in the Perth Trainwest facilities. These will run even if there is only one person registered. You can register for one, two or three courses here. Check out the course costs here.


Essential RAMM

  • 14th June, 5th and 26th July and 16th August

Asset Management and Pocket RAMM

  • 15th June, 6th and 27th July and 17th August

Asset Maintenance and Pocket RAMM

  • 16th and 17th June, 7th-8th and 28th-29th July and 18th-19th August

 
Register Here
 
REGISTER FOR A COURSE
 
We are now taking registrations for the first three training course sets. Click REGISTER HERE below to open the registration form. Complete your details. Select the course(s) and date(s) and submit them. Your application will be confirmed by return email. One of our helpful trainers will contact you to assist with the process from there.
 
 
Essential RAMM Training Course
ESSENTIAL RAMM
 
Essential RAMM is the course for newcomers to RAMM or for those who have used RAMM for a while but would like to be able to do more. A wide range of topics is covered. The basic RAMM concepts are explained. Course attendees will leave with a good grasp of RAMM best practice.
 
 
 
 
Asset Management and RAMM Training Course
ASSET MANAGEMENT
 
Asset Management and Pocket RAMM is an advanced course for users to learn to optimise RAMM to match their business practices. Attendees will learn advanced RAMM topics and concepts. Many users who attend Essential RAMM will choose to attend this course on the following day.
 
 
 
 
Asset Maintenance and Pocket RAMM Training Course
ASSET MAINTENANCE
 
Asset Maintenance and Pocket RAMM is a one and one half day course for users who want to learn how to manage their network assets using a combination of both our maintenance and pricing application (RAMM Contractor) and our mobile RAMM application, Pocket RAMM.
 
 
 
 
Manage Open Spaces and Buildings
 
DID YOU KNOW
 
You can use RAMM to manage your parks, open spaces and buildings? See an overview of what you can do here. You do this using UDTs which are RAMM tables you have designed yourself. Watch An Introduction to User Defined Tables here. Everything you ever wanted to know about UDTs is here.
 
 
 
Contact Us
 
Email: support@ramm.com.
TEL: (NZ) 0800 256 832
TEL: (Aus) 1800 196 213
Recommended
 
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RAMM   RAMM Contractor   Pocket RAMM   RAMM Network Manager
 
 
 
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