Behind the Scenes: Volume 1, Issue 2
Our theme for this edition of Behind the Scenes at Multimed is focused on Reviewers. Included are important tips and ideas for improving reviewer relations, it is a very worthwhile read!

Peer Review Week is coming soon - September 20-24, 2021 and this would be an opportune time to thank your reviewers and recognize their invaluable contributions by posting an announcement on your Journal website, and by making use of your social media platforms.

Interestingly, Peer Review Week was first created in 2015, and due to the overwhelmingly positive response from the scholarly community, it has now become an annual event. The key areas of focus for Peer Review Week are:
  • To emphasize the central role peer review plays is scholarly communication
  • To showcase the work of editors and reviewers
  • To share research and advance best practices
  • To highlight the latest innovation and applications
Peer review is critical to scholarly communications whether your Journal utilizes a single-blind or double-blind review process. As we all know, without the multitude of reviewers volunteering their time, scientific quality in publishing would not exist!

We have put together some different social media options for you to use to highlight Peer Review Week. We encourage you to share these highlights on all your social media platforms. To access these resources, please click here.

We hope you enjoy this edition of Behind the Scenes at Multimed!

The Canadian Journal of Hospital Pharmacy

The Canadian Journal of Hospital Pharmacy (CJHP) is a peer reviewed, scientific journal that focuses on how pharmacists in hospitals and other collaborative health care settings optimize safe and effective drug use for patients in Canada and throughout the world.

We are happy to highlight some of the many accomplishments of CJHP over our 12-year history:
  • 2009 – CSHP partnered with Multimed to launch CJHP online through Open Journal Systems, including the uploading of nearly 20 years of archives and subscription-based access.
  • 2009 – CJHP is accepted for inclusion in PubMed and archived in PubMed Central.
  • New website 2020 – Multimed worked closely with the CSHP team to upgrade to OJS 3, which provided the CJHP’s site with a fresh design, new functionalities, and an improved user experience.
  • 2020 – Multimed worked with the CSHP team to transition their submission and peer review system to the OJS platform

Meet the Editor of CJHP...

Stephen Shalansky

Dr. Shalansky is the Clinical Coordinator of the Pharmacy Department at Providence Health Care and is a clinical professor in the Faculty of Pharmaceutical Sciences at the University of British Columbia. He graduated from the University of British Columbia with a bachelor’s degree in pharmacy in 1986 and completed a hospital pharmacy residency at Vancouver General Hospital in 1987. Dr. Shalansky graduated with a Doctor of Pharmacy degree from the Medical University of South Carolina in 1989. He has worked as a clinical pharmacy specialist in intensive care and cardiology, directed the pharmacy research program at St. Paul’s Hospital, and has been the Director of Pharmacy at Vancouver Coastal Health. Dr. Shalansky was an associate editor of the Canadian Journal of Hospital Pharmacy (CJHP) from 1995 to 2000 before becoming CJHP’s Editor in Chief in 2016. He has published over 100 manuscripts and abstracts in pharmacy practice and received numerous awards for his research and clinical practice.
Visit the CJHP Website

Web-Based Reviewer Forms

A properly structured web-based review form provides:
  •  A pre-set of questions to guide your Reviewers—customizable for each journal section.
  •  Ability for Reviewers to rate manuscripts on various attributes using a scorecard.
  •  A more consistent commentary and structure for Editors and Authors.
  •  Comments that can easily import into Editor decision emails.

Interested in this system feature for your Journal?

Contact us for more information at

Improving Reviewer Relations

What Can Journals Do?

Reviewers play an integral part in ensuring the high standards of the Journal are met. Peer review may often seem like a thankless task, but we all know that without the efforts of Reviewers the quality of a Journal could not be sustained. So, what can be done to help improve Reviewer relations?

The process starts as soon as a Reviewer or potential Reviewer visits your website. Are clear instructions provided for how to register? For existing Reviewers, are instructions provided on how to update their account and/or reviewing interests? Or who to contact for help? We recommend having a dedicated page for Reviewers on your website (see example:
Once ready to send a request to review, is your process streamlined and easy to follow? We encourage you to consider the following:
  • Review request email – Does your review request template provide clear instructions about the request and due dates? Are instructions clear on how to accept or decline the review request? Who can they contact for assistance?
  • Technical barriers – Does your Journal require Reviewers to login to the system? One-click access is an OJS feature that automatically inserts a unique submission URL in the request email and provides the Reviewer with direct access to the paper— no need to login.
  • Reviewer guidelines – Are your guidelines clear about expectations and the Journal’s peer review process? Does your Journal provide step-by-step guidance on how to complete the review in the system?
  • Review format – Open text or structured form? A structured form helps guide the Reviewer on areas to consider when evaluating an article.
In addition to providing clear and simple processes for Reviewers, it is also important to show your appreciation. Here some simple ways this can be done:
  • Thank Reviewers in the system upon submitting their evaluation.
  • Spotlight top Reviewers through social media channels, notifications, and/or newsletters.
  • Provide top Reviewers with an invitation to serve on your Journal’s Editorial Board.
  • Publish a thank you to Reviewers each year in a regular issue.

Looking for additional ideas and strategies?
Do you need assistance implementing the above ideas?
We can help! Contact us to learn more.

Please be advised we have a new support email!
Contact us at

Multimed: Behind the Scenes Fact!

30 years ago, our clients would often refer to Multimed as Multimedia!

Fast forward to today and we truly are managing multiple types of ‘media’ for our clients.

Learn more about the services we offer and how we can help support your journal or society by visiting our website.

To meet the Multimed team, please visit our website!

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