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Dear Neighbour,

The BC Vaccine Card website is now up and running and can be accessed here.

The waiting time to access the website has ranged. Yesterday when one of the office staff accessed it, the wait time was about 40 minutes. Earlier today it was about 12 minutes, and just a few minutes ago the wait time was down to 2 minutes. Once you are on the website, it only takes a minute or two to answer the questions and get a copy of the card to save to your phone or computer. The vaccine card allows people to to attend certain events, services, and businesses such as restaurants and bars, and helps to keep workers and the community safe. 

Since the vaccine card takes effect next Monday September 13th, I just wanted to answer some of the frequently asked questions in this email.

How do I get my BC Vaccine Card?

Most people will get their card online:
  • View, save a copy to your phone, or print your vaccine card – similar to a boarding pass for a flight.
If you can’t access your card online, there are lots of ways to get a printed card: asking a friend for help, going to Service BC or calling the contact centre at 1-833-838-2323.

People who have signed up for Health Gateway will be able to access their vaccine card there as well.

What about people who don’t have a smartphone or computer access?

You can use either a digital or printed copy of your BC Vaccine Card. If you can’t access your card online, there are lots of ways to get a printed card:
  • Ask someone you trust to print your card for you
  • Use a printer at your local library
  • Go to a Service BC office
  • Call the call centre at 1-833-838-2323 and get a printed copy mailed to you
  • Contact our office and we can help you access it. 

Is it possible to store multiple BC Vaccine Cards on one smart phone for those who share a device?

  • Yes, save it locally or to your photos.

Why not let people use the cards they were given at vaccine clinics?

The BC Vaccine Card is the most trusted source of truth that represents what is recorded in the Province of BC Immunization Registry for each person.

The BC Vaccine Card includes a QR code that can be scanned to provide the highest level of trust, security and privacy than showing a record on screen or paper.

Will there be a transition period where alternatives to the BC Vaccine Card are accepted?

Yes, the use of the BC Vaccine Cards will be phased in to allow people time to transition to their new cards.
  • From Sept. 13, 2021 to Sept. 26, people will also be able to use the vaccination cards they got at B.C. vaccine clinics or pharmacies as valid proof of vaccination.
Starting Sept. 27, only the B.C. Vaccine Cards will be accepted for people vaccinated in B.C.

Will a piece of government issued ID be required to ensure a person is who they say they are?

Yes, people 19+ will need to present their proof of vaccination and a piece of government issued photo identification to enter these settings while the PHO Orders are in place. For people aged 12-18, proof of vaccination will suffice.

Mask mandates are still in effect 

Masks are required in indoor public spaces for people 12 and older. There are many ways we can help stop or slow the spread of COVID-19. Masks, social distancing, getting vaccinated, and washing hands or using hand sanitizers are a few of them. 

COVID-19 Drop-in clinic

One of the ways to help reduce the transmission of COVID-19 is to get as many people vaccinated. Drop-ins continue to be welcome at all Vancouver Coastal Health clinics on a first-come, first-served basis, depending on your eligibility and vaccine availability. People 12 and older are eligible to be vaccinated, and you are eligible for a second dose at 28 days after your first dose. The closest clinic is at:
  • ICBC Claim Centre
    255 Lloyd Ave., North Vancouver, till September 26,
    from 9 AM till 7 PM. 

Maximum allowable rent increases capped at 1.5%

B.C.’s maximum allowable rent increase amount for 2022 is being set at 1.5%, based on inflation. This increase cannot take effect prior to Jan. 1, 2022. If landlords choose to increase rent, they must provide a full three months’ notice to tenants using the correct notice of rent increase form. More information can be found here
As always, if you have questions or need any assistance with provincial COVID-19 supports, vaccination info, or any other provincial issue, please reach out. My office can be reached at 604-984-9859 or by emailing us at 


COVID Resources:       

·         For medical info, visit or call 811    

·         For vaccination info, visit this page. 

·         For the Restart Plan, visit this page

·         For financial supports for people and businesses, visit this page.    

·         For PHO orders and guidance, visit this page.

·         For the latest wildfire information, visit this page.  

Reminder to have your say!

Just another reminder to please engage in the permanent paid sick leave survey here. The survey is open until 4 PM on September 14, 2021. There are two survey options: one for employers and the other for workers. Please take the time to send your feedback. 

I gratefully acknowledge the opportunity to

and learn

on the unceded territories of the
sḵwx̱wú7mesh (Squamish)
sel̓íl̓witulh (Tsleil-Waututh)

Copyright © 2021 Susie Chant MLA, All rights reserved.

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