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January 25, 2016

Now Available:
Blue CareOnDemand

Blue CareOnDemand, our new telehealth offering, is now available to most Group and Individual plan holders! Members can use the Blue CareOnDemand mobile app or website to seek treatment from U.S. board-certified physicians and other health care professionals 24/7/365 through the convenience of video consultation.

Please note: Blue CareOnDemand is available to all Group and Individual members except Medicare Supplement and Business BlueSM Exclusive Upstate I members. 


January 31, 2016
Final Day for ACA Open Enrollment

Member Communication
We are launching a campaign to promote Blue CareOnDemand to members this week. We will send messages to qualified members to introduce the Blue CareOnDemand mobile app and website. To promote registration, we will offer drawings for five $100 Visa gift cards. Members can enter by registering for Blue CareOnDemand before March 31, 2016. For more information, view the Rules and Eligibility for Blue CareOnDemand Gift Card Sweepstakes.
Here is a sample copy of the postcard we will send to members this week.

Accessing Blue CareOnDemand
There are two ways for members to register and create their patient profiles:

  1. Search “Blue CareOnDemand” on iTunes or Google Play and download the mobile app.
  2. Visit from a desktop or laptop computer.  

Once registered, members can log in to the mobile app or website as needed and consult with doctors through video visits.

Note: For a better customer experience, please encourage members to download the mobile app if they are accessing Blue CareOnDemand on their mobile devices.

Need More Information?
To help you learn more about our telehealth offering, we’ve included our Blue CareOnDemand training presentation.

For additional information, please reference the sales flyer (also available on Storefront) or view an archived copy of the Blue CareOnDemand Launch bulletin. 
Extended Hours
for Marketplace Operations Customer Service:

January 27 - 29: 8:30 a.m. - 7 p.m.
January 30: 8:30 a.m. - 4 p.m.
January 31: 12 p.m. - 4 p.m.
February 1 - 2: 8:30 a.m. - 7 p.m.
Please contact your marketing representative with any additional questions.
View the News Archive
BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association

Copyright © 2016 BlueCross BlueShield of South Carolina, All rights reserved.

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