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Empathetic Ear
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A New Book About Patient-Doctor Communication
The wonders of an empathetic ear in the doctor's office
 
Despite modern medicine’s infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion’s share of illnesses. However, what patients say and what doctors hear are often two vastly different things.

Patients, anxious to convey their symptoms, feel an urgency to “make their case” to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and the fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.

Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn’t have to be. Through the powerfully resonant human stories that Ofri is celebrated for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Ofri reveals how refocusing conversations between doctors and their patients can lead to better health.*
 
Do you have a communication strategy? Do you feel you successfully communicate with medical professionals and caregivers? Please send us an email or share your experiences on our Facebook page.

*Synopsis from Dr. Ofri's website

More Tips About Caregiver Communication
Molly Healy, one of our Daughters Down the Street, held a group discussion/seminar with some of our agency caregivers this month. The topic was Social Engagement, and her talk was focused around effective communication and building rapport between caregivers and clients.

Any question, any time, no matter where you are in your journey, one of our experienced care coordinators is available to listen and provide answers.

We’re available 24/7
1-866-687-7307
We provide the best care available to clients and families with varying needs. Our team of nurses, nursing assistants, and care providers offers the following services:
  • Care Assessment
  • ADL (Activities of daily living)
  • Elder Care
  • Post-Operative Care
  • Short & Sweet
  • Medication Management
  • “Daughter Down the Street/Son Stopping By” Companion Service
Capital City Nurses Registry is a caregiver referral service founded in 1976. The registry staff helps clients and families locate qualified, independent Certified Nursing Assistants (CNAs), Registered Nurses (RNs), and Licensed Practical Nurses (LPNs) to provide one-on-one care in the home or at medical facilities.

866-687-7307 24/7 Careline

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Please call us 301-652-4344
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Share the news! Capital City Nurses is now servicing Northern Virginia.
Call us about home care clients in NoVA (866) 807-7307

Service Area

Capital City Nurses serves the greater Washington, Northern Virginia, Baltimore and Annapolis areas including the Eastern Shore of Maryland, and Delaware. We work with your schedule and come to you, wherever you are.

For more information, or to schedule a caregiver, call the Capital City
Nurses toll-free hotline at: 1-866-687-7307
 


Chevy Chase, Maryland
8401 Connecticut Ave.,
Suite 1020
Chevy Chase, MD 20815

301-652-4344

Coastal Home Care Services (Eastern & Western shores)
1323 Mt. Herman Rd.,
Suite 5B
Salisbury, MD 21804

410-572-5606
Coastal Home Care now has its own monthly newsletter! Click here to read it

D.C.
4900 Massachusetts Avenue, NW
Suite 220
Washington DC, 20016

202-243-0110

Delaware
20771 Professional Park Boulevard
Georgetown, Delaware, 19947

302-752-1800

Severna Park/Annapolis, Maryland
650 Ritchie Highway
Suite 300
Severna Park, MD 21146

410-344-7495

Virginia
700 Princess St.
Suite M-2
Alexandria, VA 22314 


703-310-6635
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