Urgent and Emergency Care Pressures
The urgent and emergency care system is experiencing a significant increase in pressure this week driven by the very hot weather (level 2 and 3 alert), high pollen count and respiratory presentations. London Ambulance Service has moved to REAP level 4 to ensure they can maximise safety, continue to manage almost 6500 x 999 contacts being made each day and reduce the wait for emergency ambulances.
In order to help manage this demand over the next week, please utilise any alternatives, as appropriate, including:
- Not to refer patients to 999 unless it is absolutely clinically necessary or the patient has a life threatening emergency
- Consider utilising rapid response teams and other alternative care pathways including pharmacies. Only send for an ambulance if it is an emergency
- Ensure that non-clinicians are not referring patients to 999 or 111 as an alternative to primary or community care unless it is a life threatening emergency.
For any queries, please do not hesitate to contact the Transforming Primary Care team.