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Wednesday, 25 January 2023

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YOUR bulletin this week is packed with:

• Information for GP Practice Staff
• Service Updates
• Updates for all Practitioners

We are hosting an online event to say farewell to some of our clinical leads that are not carrying on in their roles - with a special goodbye to Balvinder Duggal, Rhiannon England and Haren Patel, who have worked in system clinical lead roles for many years. We will also be having an in-person gathering to say "thank you!"  First, the virtual event will take place on Thursday 2 February 2023, 4.30pm-5.15pm. Join us by visiting this link.
Next, if you are in need of some face-to-face contact, join us at Brewdog Kitchen in Hoxton (397-400 Geffrye St, London E2 8HZ) - next to the Hoxton Overground Station - from 5.30pm-ish.

If you have any questions, please contact C&H Clinical Director Dr Stephanie Coughlin.

Opportunistic flu vaccinations data

Due to higher rates of influenza-like illness, some parents of school-aged children might request opportunistic flu vaccination when attending practices.
Practices are not expected to provide flu vaccinations to healthy school-aged children, who do not fall into a clinical-at-risk group. School-aged immunisation services are responsible for providing flu vaccinations to children up to year 9. 

However, on the rare occasion that the practice does provide a flu vaccination to a healthy school-aged child, please advise the relevant school-aged provider of vaccination.  The contact details for school-aged immunisation services (SAIS) are below.  Read more.

REMINDER: City & Hackney Long Covid Deep Dive Survey - GP Responses Needed

City & Hackney Covid Rehabilitation (CoRe) Service is sending a reminder to all GPs to provide responses on this Long Covid deep dive survey. Please see below:

City & Hackney Covid Rehabilitation (CoRe) Service would like to know the experience of GPs who help C&H residents gain a better understanding of where further support may be needed to assist with their Long Covid symptoms. 

Please email CoRe at with the responses to the following questions:

1)      What has been your experience in managing patients who have reported Long Covid symptoms?  Think about the referral process for the Long Covid pathway in City & Hackney and what resources were available to you with regards to information on Long Covid, the Long Covid pathway and management of Long Covid patients. 
2)      Have you accessed or been made aware of the information videos on the Long Covid services across North East London and NEL Community of Practice Resources? 
If you have any questions, please email

Freedom to Speak Up in NEL Primary Care - please support

As part of NEL Integrated Care System, NEL Training Hub is committed to establishing an open culture where primary care colleagues are able to raise concerns in an environment that values differences and inclusivity in thinking and decision making.
To achieve this ambition, the following active steps are being taken:
  • Develop a speaking up culture within NEL Primary Care
  • Establish a Freedom to Speak Up Guardian Service (FTSU) that is accessible to all staff groups within primary care (includes dentistry, optometry and pharmacy) 
The goal is to work in a partnership to develop and establish an open culture, that is safe and inclusive for all.  Please support the NEL Power to Speak Up Programme. 

General practice staff workshops on CPCS

A referral process from a General Practice to a Community Pharmacist Consultation Service (CPCS) has been developed and rolled out successfully both nationally and within NEL.  This will assist GPs to create additional capacity giving them more time and focus to see patients who would otherwise be required to wait longer for appointments.  This referral process will also enable pharmacists to utilise their skills and knowledge to further serve the community instead of booking a GP appointment for a minor illness assessment.

Dates of the training are Tuesday 21 February (10am-12pm) and Tuesday 21 March 2023 (1-3pm).  Find out more information and how to register here.

Patient Safety Alert (Cervical Sample Taking)

Please find Safety Alert and Sample Taker Database documents.

Updated claim form for premises reimbursements

Please find the updated claim form for premises reimbursements.  Please delete any previous versions received and replace with the new form. 

All new claims will need to be on the updated form in order to be processed. Forms submitted on any previous versions will not be accepted.  Please see guidelines to support with a claim.

Q4 January 2023 list size

Please find Q4 January 2023 list size for NEL Practices.

RSM alert 36-22/23 update to fake supplier scam targeting GP practices

Further to the alert 30-22/23 which shared details of a fake consumables supplier, the counter fraud provider has alerted us to a new company targeting GP practices invoicing for consumables (such as printer ink) that have not been purchased.

Any invoices received from B&B Office Suppliers should be thoroughly checked before any payment is made. The scammers claim to have acquired stationery firms and their outstanding invoices, but have provided no details of the former companies and there is no knowledge of purchases of the consumables. The fraudsters operating these offences often threaten criminal or civil enforcement action to intimidate practices to pay.

General Practice Appointment Data Quality webinar - 23 February

The national Transforming Primary Care team is hosting a webinar on improving data quality for general practice staff on NHS Digital GP Appointments Data Dashboard (GPAD) on Thursday 23 February 2023 from 1-2.30pm. 

This is in response to the number of practices nationally who access and review their data on the GDAP since the publication of practice level appointment data from November 2022.  Please read here for full details and, below, to register for the webinar.

Queen Mary Medicine and Dentistry call for study participants

Queen Mary Medicine and Dentistry is looking for study participants aged 50 or older who have not received their pneumococcal vaccine.  The team is hoping GPs can put this advert in their practices and spread the word to any eligible candidate.

PART 1: Medicine supply notifications for Insuman® products & Vigabatrin (Sabril®) tablets

This is an update from last week's notification as it has been discovered that one of the products has been discontinued. Please see below:

Please find medicine supply notifications for the following Tier 2 products:

PART 2: Medicine supply notifications for Bupropion (Zyban®) 

Please find medicine supply notifications for Tier 3 Bupropion (Zyban®) 150mg modified-release tablets:
  • Bupropion (Zyban®) 150mg modified-release tablets will be out of stock until further notice.
  • Various nicotine replacement therapies are available.
  • NICE guidance highlights a range of other types of interventions to aid smoking cessation.
  • Specialist advice is required on alternative products where bupropion is used off-label.
DHSC and NHSE/I have launched an online Medicines Supply Tool, which provides up to date information about medicine supply issues. The contents of this MSN can now be viewed on the Tool.
The Tool also details any changes to resupply dates and updates to the entries. To access the Tool, please register with the SPS website.  For any queries, please contact:

Practice's website audit activity and website optimisation webinar

As part of the ongoing practice’s website optimisation workstream, NEL ICB Digital First (DF) Online Presence Optimisation (OPO) project team will commence the final NEL-wide practice’s website audit in March 2023.
Therefore, to support practices' preparation before the website audit, the project team - in collaboration with Digital First Training Hub team - will be conducting the “Website Optimisation” webinar in two separate sessions: Wednesday 8 and 15 February 2023. Registration is now open for each session.

The purpose is to help identify the improvement needed on your website to optimise its potential as a public-engagement medium.

Findings of survey of NEL Care Homes seeks feedback

All Healthwatch organisations in North East London have delivered this survey, which provides insight into GP services in each of the eight boroughs in the ICB, provided to Care Home residents through the PCN DES/supplementary service.  This project was commissioned by the former NEL CCG.  Please see the summarised findings of a survey conducted across 174 Care Homes across North East London in June 2022.

The report includes a conclusion and recommendations, where Healthwatch would value any feedback. To do so, please contact Dawn Hobson, Project Officer, Healthwatch Redbridge on 020 8553 1236 or  
Dawn can also provide data from your borough, if requested.

IAPT Services now called NHS Talking Therapies

new name for IAPT services has been chosen and approved. Following an in-depth analysis of the feedback, the national NHS England and Health Education England mental health teams have announced that a new name for IAPT services has been chosen and approved: NHS Talking Therapies.

Thank you to all colleagues who took part in the online survey conducted late last year.


Great Mental Health Day 2023 webinar on 27 January

Great Mental Health Day 2023 is a chance for people across the city to come together and celebrate the power of community kindness. To mark the day, Good Thinking is launching short guides to help Londoners look out for those around them who may be struggling with their mental health; family, friends, colleagues or those in your community.

Join a webinar on Friday 27 January 2023 at 11am that will explore the resources and advice available through Good Thinking and its three simple steps to help someone get their mental health back on track.  Feel free to share with anyone who may be interested.

Helping people in cold homes e-learning module

NHS Health Education England has developed an e-learning module to help people whose health is affected by living in a cold home. It supports health and social care professionals to put NICE Guidance NG6 ‘Excess winter deaths and illness and the health risks associated with cold homes’ into practice. 

This e-learning module is only 25 minutes.  It is suitable for staff who visit patients, service users or customers in their homes.  Having completed MECC (Making Every Contact Count) training would be an advantage, but not essential.
This week, 23-29 January 2023, is cervical cancer prevention week and NEL Cancer Alliance is working hard to encourage people in north east London to attend their cervical screening appointments.
Please see a short, animated video which helps overcome some common myths and fears with cervical screening, cervical cancer and HPV. This is also available in 15 different languages.
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