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Joint communication to support our local City and Hackney practitioners

Thursday, 25th November 2021

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In this bulletin:

  • Information for GPs

  • Service Updates

  • Updates for all Practitioners

Local MGUS Guidance due to changes in Pathology

Due to concerns and queries raised, the Homerton team has compiled interim guidance for interpreting FLC results linked here.
If you have any queries or need further advice and guidance,  please email Homerton Haematology.

You can find the guidance on the Pathology page under the Downloads section.

Issue identified: Test results sporadically absent from reports to GPs

An issue entailing individual test results being sporadically absent from reports to GPs has been identified following our recent Pathology software upgrades (30/10/21). Barts Health NHS Trust is working with its software suppliers to identify, quantify and resolve the issue as a top priority.
Though the tests affected seem random/inconsistent between reports, the issue currently blocks Barts Health NHS Trust from resending these electronically on any given report. Until this is resolved, results can be searched in Cerner (East London Patient Record/Health Information Exchange) or Cyberlab, if you have access. Where a whole report is missing (i.e. you do not have a partial-report) this is likely to be a separate issue that we may be able to resolve immediately.  Please contact
Barts Health NHS Trust is very sorry for the inconvenience this is causing and hopes to have it resolved within the next few days. It does not regard this type of issue to be acceptable or typical.

Medicine Supply Notifications 

Please find Medicine Supply Notifications for:
  • A Tier 2 medicine supply notification for Lipitor® (Atorvastatin) 20mg chewable tablets.
  • A Tier 2 medicine supply notification for Intal® (Sodium cromoglicate) CFC-free 5mg inhaler.
DHSC and NHSE/I have now launched an online Medicines Supply Tool, which provides up to date information about medicine supply issues. The contents of these MSNs can now be viewed on the Tool. To access the Tool you will be required to register with the SPS website.
There have also been changes to the resupply dates of the medicines listed below. These communications were previously circulated via the NHSE&I commissioning routes.
Resupply dates
Please be aware this communication is also being circulated separately to all community pharmacies in England.
Please note that for supply issues that have been categorised as tier 1 or 2, DHSC and the MSRG have requested that the NHSE&I commissioning routes are used to reach community pharmacy and GP practices. More serious supply issues are communicated via the Central Alerting System for action.
If you have any queries please contact
Please note, if the enquiry relates to any changes (additions or removals) to the mailing list and you are enquiring from a GP practice, please contact the NHSE&I Head of Primary Care commissioning.

Changes to Barts Health Advice and Guidance and access to services

Barts Health is making changes to advice, guidance and how you refer to its services. Please find the information here.
If you have any feedback on how these changes are working for you and your patients. please let us know by emailing the City & Hackney Communications Team.

Thurs, 25th Nov: Covid-19 vaccine online question and answer session

On Thurs, 25th November between 5:30 and 6:30PM, join Join local GPs and health experts for a session for anyone living in east London, including Hackney, Tower Hamlets, Newham, Waltham Forest, Barking and Dagenham, Redbridge, Havering or The City of London.
The hour-long virtual event on Zoom will give you the opportunity to ask any question you want about the vaccine and have them answered by local doctors and experts. No question or subject is off limits and all questions will be anonymous.
Hosted by the following local experts:
  • Dr Jagan John GP and Chair North East London CCG (Chair)
  • Tamsin Bicknell, a Consultant Midwife at Homerton Hospital
  • Dr Ellen Schwartz, Consultant in Public Health Medicine and City and Hackney Public Health Covid-19 lead
Join the Q&A

Thurs, 25th Nov: Grief in Pieces: Suicide Bereavement Services Launch

Mind in North East London Safe Connections presents Grief in Pieces - Support for Suicide Loss. This is a suicide bereavement service for residents living in the Northeast London boroughs of Hackney and the City of London, Tower Hamlets, Newham, Waltham Forest, Redbridge, Havering and Barking & Dagenham.
Grief in Pieces offers support through a range of options and is open to anyone who has been bereaved by suicide.

A launch is taking place on Thurs, 25th Nov, 6-7PM for the Grief in Pieces service. You will hear some stories from people who have been impacted by suicide loss and why the service is important, learn about values, approach and how this work fits into the wider suicide prevention strategy.

Fri, 26th Nov: Final deadline for ordering printed Health and Social Care Worker Winter Vaccinations Campaign materials

The deadline for practices and PCNs to order any print materials for the Health and Social Care Workers Winter Vaccinations Campaign. 

You can place orders for delivery here. Print assets include stickers, posters, a DL leaflet and A5 Q&A.

Suicide Prevention Training - Additional dates

North East London Health and Care Partnership and NEL Training Hubs are pleased to offer this fully-funded training course. The Suicide First Aid Lite (delivered online) is a half-day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive. 

New dates have been offered for Suicide First Aid Life online training.
  • Monday 13 December 2021, 1.30pm to 5.00pm 
  • Monday 20 December 2021, 1.30pm to 5.00pm 
**No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.**
If places are fully subscribed, please add your name to the waiting list to be offered priority place on a future date. Booking will close 10 working days prior to delivery. 

Please note, there is a £50 charge that will be enforced for failure to turn up following booking, or cancellations less than 10 days prior to the course. There is a fixed cost commitment that is irrecoverable to secure learning materials. 

Manual submission of Premises Claims

Please see this email, which was sent out in September 2021. There are two forms that can support your submission.
This is a reminder that premises claims need to be submitted  manually to
Please do not submit premises claims on the PCSE portal. Any claims submitted online will not be processed and approved.

Interested to participate in a Primary Care Patient Safety Focus Group?

Edmund Li, a PhD candidate, is conducting a research study to identify patient safety risks associated with video and telephone consultations in primary care. He is looking to recruit GPs, pharmacists, and nurses in primary care to provide their insight and perspective on this research subject. 
Should you agree to take part, you will be participating in a focus group lasting around 60 minutes via an online teleconferencing medium such as Microsoft Teams or Zoom. In the focus groups, you will be invited to discuss your experience using virtual consultations in primary care, any safety risks/incidents that you have encountered, and potential approaches you feel can help prevent and resolve these risks in practice.
More information is provided in the participant information sheet. The study has been approved by the Research Governance and Integrity Team (ICREC) at Imperial College London.
 There is a choice of dates for the first set of focus groups:
  • Wednesday, 1st December 5-6PM
  • Thursday, 2nd December 10-11AM
if you would be interested in taking part and if you have any questions, contact Edmund Li.
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