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Issue 2

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2nd project meeting in Matosinhos

On April 3-4, 2018, the partners involved in DC4WORK  (Work-based learning in a digital age Promoting digital competences for better employability & innovation) project met in Matosinhos, Portugal. 

In these first tasks it becomes clear the differences between sectors and countries in what concerns, not only the practices of SMEs in assessing and promoting the digital skills of their workers, but also the need of promoting digital skills of workers in companies of both sectors. Nevertheless, some common recommendation can be drawn from this first analysis:
  • Networking and sustainable partnerships between SMEs & Vocational training professional for joint initiatives on assessing and promoting digital skills at the workplace are crucial for the successful of introduction of these procedures in SMES;
  • Investing in raising awareness of the importance of digital competences on the working life and sharing knowledge about best practices in on-demand competence development are also critical to promote the active involvement of companies in all this process.

The next step is the design and development of Intellectual Output 2 – Guidelines “Digital competence promoter” in SMEs, which first draft will be prepared by the end this year.
Partners working during the meeting in Matosinhos (Portugal)

Experts inputs about the digital skills at work


Finland - HAMK

“I can’t run my tourism business without digital skills. Everything is integrated, from websites to social media.“

"In tourism, 60-70% of tourists are so called indie-travellers, who plan their trips independently on Internet. Tourism has transformed to digital and global; selling, buying, marketing, branding, customer feedback, experience sharing"; "In trade, customers are more interested in web shops than traditional shops, especially in clothing, establishing and marking we services is crucial for future of the business"

"The challenges are related to time, resources. More skills needed in basic technical know-how too, content creation, communication and collaboration and safety"

Seven (7) interviewees considered content creation as the most important or the second important.  Six (6) Interviewees considered communication (communicate and collaborate) as the most important or the second important.
Service Manager/ Public Relations - The Federation of Finnish Enterprises

Germany - IHK-Projektgesellschaft mbH

"SMEs in retail most often do not have the resources and time to evaluate and develop digital competences. It also needs own initiative of staff." (focus group with 2 retailers: gold smith and fashion store)

"Companies should be able to master the basic principles of digitalization, ie. run a website and be active in social media. Many retail companies still do not have their own website. The sensitization of staff is of great importance. It can be done by managers who live certain values and act as role models as regards digital activities. That generates a pushing effect on staff." (director of an Agency for design, communication and vision).

"All competences are necessary that allow for a digital provision of services, meaning and experiences to the customer. Staff and management have to understand how digital the customers are and adapt to their digital habits, in terms of picking up the customers, communicate properly and bind them emotionally to the shop, products and services. " (retail shop owner)

Partners dissemination activities


On July 27th, INOVA + and Mentortec organised the Seminar "Organizational Climate and Digitization in SMEs", which was held at the AEP facility in Leça da Palmeira (Portugal).

The event had two key themes for the management of people in SMEs: Organizational Climate and Digitization in SMEs and is part of the activities of three Erasmus + projects, namely OSTESA and Universities of the Future (in which INOVA + is partner) and also DC4WORK , in which Mentortec is a partner entity.

First results and some recommendations for the evaluation and promotion of digital competences of employees of the tourism and commerce sectors obtained from the project DC4WORK  (Work-based learning in a digital age Promoting digital competences for better employability & innovation) were presented by Andreia Monteiro from Mentortec.


IHK-Projektgesellschaft mbH

EfVET had the opportunity to introduce DC4WORK project and organised a Focus Group during a visit to Da Vinci College (EfVET Member) based in The Netherlands.
IHK-Projektgesellschaft mbH disseminated DC4WORK project at the EVBB/EVTA International Conference Sofia 2018 "Jobs for the future:Smart VET for SMART Development". 

Multiplier event on 15.11.2018
Innsbruck (Austria)

BFI Tirol will organize the Multiplier Event" Competency 4.0 - Does that affect me? Digital competences at the workplace for better employability and innovation"
If you are interested register via this e-mail

Best Practices: Digital Tourism


WKOÖ | Digitalisierung im Tourismus



Wir digitalisieren Österreich #DigitaleHelden


Digitale Gästemappe


DigComp Framework of the EU

Digital technology is transforming our society and since 2014, DigComp has become a key tool and source of inspiration to help Europe respond to – and anticipate - the impact of all things digital. The European Commission has launched a "User guide to the European Digital Competence Framework" demonstrates the inspiring level of use of DigComp to date across diverse sectors and highlights an important message: digital skills are relevant to every aspect of our lives.

News on industry 4.0

The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Copyright © *|2017|* *|LIST:DC4WORK ErasmusPlus Project|*, All rights reserved.

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