5 Minute Requests


At Homeward, we use data  from the conversations with people in crisis to guide our planning and support functions for the Greater Richmond Continuum of Care.

"5 minute requests" addresses specific questions asked by our partners or potential partners about the experiences of subpopulations experiencing homelessness or potential overlaps between homeless services and other systems of care.

In 2019, we want to share these insights with all of you. We hope you find our “5 minute requests” useful and invite you to submit suggestions for future data insights to These newsletters will also be archived on the Homeward website at

The Housing Inventory Count (HIC) Reports provide a snapshot of a CoC’s  inventory of housing on a given night. The table below shows available emergency shelter and hotel/motel beds reported for single adults in the January 2019 HIC (this does not include DV-specific beds). 

Organization Name Beds 
The Salvation Army 33
The Healing Place 24/7 beds 27
Daily Planet 20
HomeAgain 20
Moments of Hope 5
The Salvation Army 4
HomeAgain 3
Goochland Free Clinic  1

                                 Annual Clients Served in Shelter

The number of people served in emergency shelter, transitional housing, and outreach for the past three years changed most dramatically between 2016 and 2017. 2017 was the first year in which The Healing Place’s transitional programs were removed from the Housing Inventory Count (due to a change in the federal definition of homelessness), and this was a primary cause of the decrease.  What we hope to see with these numbers is that (after accounting for bed coverage changes) the system is able to serve more people throughout the years because of reduced lengths of time in shelter.


                 First Episode of Homelessness in Emergency Shelter

HUD defines “homeless for the first time” as entering shelter or permanent housing with no recent contacts with the system (i.e., within the past two years.) Initially, a community might want to see low percentages of people who are first-time homeless entering the system, as it is serving people with more extensive histories of homelessness. At a certain point, we would hope to have resolved homelessness for people with these extensive histories and be able to focus more on people who are new to the system. It is unclear where our community is in this process.

Over the past three years, the percentage of people who became homeless for the first time remained flat at around 70%. Our community continues to target our system to serve most vulnerable, so this will be an interesting trend to watch over time. 

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9211 Forest Hill Ave
Suite 200-B
Richmond, VA 23235

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