Hello Everyone! Welcome to ROI Wisdom. The Purpose of the ROI Wisdom Newsletter is to share what we learn while we travel the journey of helping individuals and organizations live and work better together.  We believe that your greatest differentiator when it comes to delivering value to your customers that competitor’s can’t match, is your people.  We would love to hear from our readers this Holiday Season about what they like or would like to see more of in our newsletters so that we can be sure that you are empowered when you read ROI Wisdom.  Happy Holidays!

My Husband Tom and Development Specialist, Ty 
2015 PA Conference for Women

"All You Need is Love"
by Dana Riker Jackson

In our last issue we talked about giving the gift of a good relationship.  For me, good relationships contain Love.  Here is another way to look at and how to give Love during this season that celebrates the gift of the greatest Love one could ever receive!
L - Listen.  Listen without judgment, without trying to fix.  Just listen with an open heart so you can hear the heart that is being revealed in the message.

O - Open. Be Open to different perspectives and ideas.  Open to opportunities or different approaches.  Open to new ways of looking at things and doing things.

V - Validate. The ones you care about.  Tell them how special they are and why. Thank them for all that they do for you and for others.  Tell them how much you appreciate their strengths and what those are.

E - Encourage Everyone.  It is so easy to find what is wrong and to express that.  This Holiday Season and throughout the New Year, look for ways to encourage people with their dreams, their goals, their decisions, through whatever struggles they may be having.  Tell them how much you believe in them for who they are and what they do.
Two of the most basic emotional human needs are to feel accepted for who you are and connected to something greater than yourself.  If we respond to the people in our lives by Listening, Openness, Validation and Encouragement; they will feel accepted, connected and loved.  What greater gift can we give than L.O.V.E.!!!
Thank you to all of our readers, customers and friends who receive this newsletter.  We appreciate your loyalty and interest and look forward to spreading the L.O.V.E. to more and more of you in the New Year.  
Do you still have a colleague or family member that you should buy a gift for, but have no idea what?  "Give the Gift of a Good Relationship" by buying an access code for them to take the Everything DiSC®Profile and one hour of coaching from ROI. 

Are you the boss at work and want to do something for your team that will have a longer lasting impact on team bonding than going out for a Holiday drink?  Give them the Everything DiSC® Team Package and start your New Year off right, equipping all of you to be at your best with each other and customers!  Even for families who do not need any more stuff, The Everything DiSC ®Family/Team Package will be the gift that keeps on giving for years to come.  We will only be offering these specials until December 22, so don't delay.

Finally, ROI would like to thank all of our subscribers and readers of our newsletter.  We hope that you have been blessed with the information you have received and we wish you the Merriest of Christmas’s or whatever your tradition is this Holiday Season.  We hope to see more of you in the New Year!

In Trust,

Dana Riker Jackson

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ROI believes in and provides a systematic approach for helping leaders to invest in people, ignite passion and inspire performance both efficiently and effectively. ROI is an authorized partner of Wiley Workplace Learning Solutions and a certified associate of Integro Leadership Institute.





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