Association of Change Management Professionals

Greater Vancouver Chapter


October 2015 Newsletter

Welcome to our New Board of Directors

September 23rd Event Recap

Join us on November 17th

Upcoming Events


Welcome to our New Board Members

Thanks to all of you who participated in our recent Board of Directors election.  We would like to take this opportunity to welcome the new Board Members who will be joining those of us who are continuing on: 

Our New President, Daniel Watt. Daniel leads the Change Management function for BC Hydro and reports into the Chief Human Resources Officer. His team is involved in a variety of large scale projects – ranging from process improvements, technology implementations and safety initiatives to organization-wide, transformation programs. Daniel has a B.A. in Psychology, has completed an MBA at Royal Roads University, holds CHRP and PROSCI certifications and is an active member with ACMP and HRMA.  Daniel is dedicated to growing the change management profession and creating opportunities for people to become involved in change management. Since joining ACMP four years ago, he has attended two ACMP conferences in Los Angeles and Las Vegas, the Pacific Northwest Change Symposium at the Microsoft Campus and attended most of the Vancouver Chapter ACMP meetings.  Daniel actively encourages his employees and the consultants he works with to become actively involved in developing the change management profession and joining ACMP. He has developed a strong network of practitioners in Vancouver and along the west coast of the United States.

Our New Secretary / Treasurer, Amanda Blair.  Amanda loves to practice Change Management – she is so delighted to be in a people-focused role with the opportunity to apply new learnings regularly.  Amanda has practiced Change Management at BC Hydro for the last four years and brings experience with other project-based roles. In her role as an internal Change Management practitioner, she has a dual mandate to support large projects and to grow the change competency within the company. She brings a unique perspective to issues facing the local Change Management community – particularly opportunities for early-career practitioners and internal practitioners and consultants working together.  Amanda is Prosci certified, holds an MBA and has been a member of ACMP for three years. Her newest adventure is having started PhD studies in Industrial Economics and Management focusing on change and momentum. She has previous Board experience having served as Director for the BC Co-operative Association for three years.

Our new Director at Large, Steve Doherty.  Steve is an organizational change management professional with 20 years’ experience in enterprise change management and organizational development. He has completed multiple projects and assignments involving technology implementations, business transformations, process reengineering, mergers, and re-organizations for clients in education, healthcare, government, mining, non-profit, software, telecommunications, transportation, and utilities.  Steve is recognized as an engaging change leader who develops strong cross-functional relationships, and coaches senior management on critical people issues. His passion is in ensuring sustainable change is embraced and adopted across all levels of an organization.  He excels in challenging situations that require innovative yet pragmatic solutions to ensure success is achieved.  Steve played an active role in the Vancouver Change Management Group and joined ACMP in February 2013 as a Founding Member. His favourite change saying is from Winston Churchill “There is nothing wrong with change, if it is in the right direction”.

Our other new Director at Large, Linda Miller.  Linda was inspired to pursue a career in change management after observing the hardship placed upon staff with the implementation of leading edge technologies and business systems between 1984 and 1996.  Her 'grass-roots IT' passion for improving and empowering the lives of people through information and technology was often received with spirit-crushing overwhelm by the recipients of her work. Since then, Linda has worked to improve the human aspects of how business change is conducted over the past 18 years, moving between business organization change projects and technology change projects.  The author of her own methodology for continuous transformation that deals with the shifts in thought and organizational paradigms associated with a new 'Millennium Age', Linda is constantly researching global trends.  Together with her equal depth of understanding of human/organizational psychology and information technology Linda offers ACMP a broad, balanced and leading edge perspective.  Linda also offers a depth of experience building governance capability.  She is currently pursuing global accreditation to train and certify change management professionals through APMG International.  

Continuing in their roles are:  

  • Vice President, Glen Richmond - We'd like to thank Glen for stepping in to taking over as Interim President following Sandra Price's resignation. 
  • Director at Large, Events, Heather Lehmann
  • Director at Large, Membership, Jen Lund
  • Director at Large, Business and Community Outreach, Eric Westra
  • Director at Large, Communication, Kelly Riggs

We'd also like to take this opportunity to extend our thanks to Julia Xu, our former Secretary / Treasurer for her effort over the past year. 


September 23rd Meeting Recap

On September 23 we were honoured to have Jenny Phelps, PhD. Assistant Dean, Graduate & Postdoctoral Studies from the University of British Columbia come and share the story of her sponsorship journey with us.  She was joined by two of the change management practitioners who supported her through this journey, Kelli Fitzmaurice and Deirdre Brown.  Here is just some of the advice for supporting new sponsors that I took away from their discussion:

  • Take the time up front to educate sponsors on their role.  Jenny shared that although she had a solid leadership toolkit, project management and change management were brand new disciplines to her.  Her team took the time to provide her with a robust orientation to change management and helped her see how she could adapt her existing leadership toolkit to the role of project sponsor.
  • Help your sponsor build the coalitions and relationships required to make your project successful.  The change management team helped her do this by mapping out the stakeholder groups and helping her develop a strategy for how to build out the network of support for the project.  The investment they made in connecting with stakeholders paid off and they stayed engaged despite some project delays.
  • Create a safe forum for your sponsor to work through the challenges and issues that they will encounter along the way.  Jenny had regular meetings with her project manager and change strategist.  This forum became on open and confidential place where Jenny could ask questions and discuss challenging issues.  She referred to it as “the place where I could show my ignorance”.  Jenny shared that her change management support team often played the role of a leadership coach as they were able to objectively help her think through issues and organizational dynamics without getting stuck in them. 


Thanks again to Jenny, Kelli and Deirdre for candidly sharing their experiences with us. 


Join us on November 17th

Join us for our next chapter meeting on November 17, 2015 from 5-7 (Location TBA).  In addition to our regular networking and chapter updates, you’ll hear a special presentation about the BC Children’s and BC Women’s Hospital Redevelopment Project. 

Learn how change management is partnering across the organization to build the future of care at BC Children’s and BC Women’s Hospitals.  Alana Bergstrome, Director of Clinical Planning and Matthew Friesen, Change Lead of BC Children’s and BC Women’s Hospital Redevelopment Project will explore how Change Management, Communications, and Project Management can partner to successfully implement change within an organization. Matthew and Alana will illustrate the connections between the change management process, internal communications tactics, and project management methodology. They will draw from their experiences with the BC Children’s and BC Women’s Redevelopment Project, which required the relocation of nearly 140 clinical programs and services on the hospital site, followed by the construction of the eight-storey Teck Acute Care Centre currently underway in the heart of the hospital campus.



Upcoming ACMP Chapter Events

Here’s the line-up of dates for upcoming ACMP Vancouver Chapter learning and networking events.  Stay tuned for more details on topics/presenters and meeting locations.

Date Topic
Nov 17, 2015 (Tuesday) 5-7 p.m. BC Children & Women’s Hospital Redevelopment Project – change management activities and learnings to date
Dec 16, 2015 (Wednesday) 5-7 p.m. Holiday Mix & Mingle Networking event
Feb 23, 2016 (Tuesday) 5-7 p.m. Change Management in an Agile Project Environment – Lessons Learned Panel Discussion
May 25, 2016 (Wednesday) 5-7 p.m. ACMP Conference Recap
July 12, 2016 (Tuesday) 5-7 p.m. Summer Networking event