Empathy - the most important leadership trait today?
In an interview in November 2013, Emotional Intelligence expert Daniel Goleman was asked : 'What do you believe is the most important, yet overlooked, leadership trait today?'
His answer : “Perhaps it’s empathy, noticing what the other person thinks and feels. This requires we pause and pay full attention to the person in front of us – a simple act that has become more rare as we are beseiged by increases in digital distractions.” He went on to say:
“The most effective leaders are outstanding at abilities that build on empathy…like persuasion and influence, motivating and listening, teamwork and collaboration.’
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