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July 2015

Welcome to the July Discovery in Action newsletter.

We have continued to create 'info-graphics' to support the themes we are exploring in the newsletter this month. It is great to hear that many of our visuals are hanging up around people's work places! We find they are useful snapshots of key messages and great reminders that can help you to focus on building new, sustainable habits.

This month, we share :
  • some tips we came across to help you move from being a specialist to a 'generalist manager' (leading people when they know more than you do!),
  • a summary of the widely respected '6 persuasion principles',
  • research showing an astonishing link between a leaders coaching skills and workplace engagement levels, and
  • ideas to help you get yourself out of that 'bad mood'.
Please feel free to get in touch to ask us questions or to forward on information you think might be useful sharing in future newsletters. And please feel free to forward the newsletter on to anyone in your network who you think may find it helpful...

Paul and Melanie Eyres

Leading people when they know more than you do!

Does this sound familiar? People perfect their areas of expertise, perform well as individuals and get rewarded with promotions. And for some, they may reach a point, where their expertise is not what they are paid for anymore – instead they are there to lead others, sometimes in areas that are outside their area of expertise. So now, these leaders might have direct reports who ask them questions that they cannot answer – or worse still – may not even understand!

Understanding, and then accepting what it takes to be an excellent leader of others – can be challenging for many. The things that made us who we are, that form a key part of our identity, may not be what is critical to success in our new leadership role. In fact, the things that made us successful before, might be the things we need to ‘let go of’ to be successful in the next passage of leadership. New skills need to be developed and some of the old ones need to be left behind.

Click here to access our blog with a link to this HBR article, and our info-graphic sharing the 4 skills to develop.

The better the leader is at coaching - the more committed employees are

In March 2015, HBR released some astounding results about the importance of coaching skills in managers.

These conclusions come from evaluating nearly a quarter of a million subordinates’ ratings of their managers.

When a manager has ‘very strong’ coaching skills, the percentage of highly committed employees was 67%. If employees think their manager ‘needs improvement’ with coaching, the % of highly committed employees was only 2%.



‘To say the better a boss is at coaching, the more committed the subordinates is a wild understatement, as the relationship goes beyond linear to exponential:’

Click here  to access this blog post.

6 Persuasion Principles - for work and your personal life

In late April 2015, HBR offered a free webinar to learn more about Robert Cialdini’s persuasion principles. Presented by Steven Martin, he shared the principles, and offered practical ways to implement them in today’s business.

Practical ideas

This blog gives you:

  • a link to the webinar
  • our info-graphic of the key principles, and
  • a short video link summarising these proven concepts and some stories of how they have worked in practice.

Click here to access the link to the webinar and our information visual summarising the key messages.

4 proven steps to dispel a 'bad mood'

We have all been there. "You know you’re in a bad mood. You know it’s hurting your performance at work. But how do you get yourself out of it?"

A recent article published in Harvard Business Review shared the results of a research study that discovered 4 specific practices that greatly increase a leader’s ability to shift into the productive state of mind that they refer to as 'CHE - calm, happy and energized.' They call these practices the '4 step reset'.

What was important about this research, was that consistency and combination were the real keys to success. Following this sequence - in order and often - what was contributed favourable to a shift in mood. Previous studies showed that many professionals had mixed results when they used these practices separately or infrequently. As a result, more than half of them couldn’t shift their states of mind when they needed to. But following these 4 steps - in order - helped leaders shift their state of mind and create sustainable change in their emotions, words and deeds.
4 steps to dispel a bad mood #2

Click here to access this blog and the info-graphic summary to help remind you how to dispel a bad mood.

Some recent assignments

  • Facilitated a pilot project to identify organisational performance indicators
  • Assisted a corporate team to develop its service levels
  • Ran more 'Coaching Skills' programs, with supplementary extension / action learning workshops 1+ month after to help embed and extend learning.
  • Started another 'Emotional Intelligence' program for staff of a local council - 3 workshops run over 3 months.
Click here to access the Eyres & Associates website to find out what else we do!

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