Training Programme for Professionals

Do you work with single parents?

We’ve just added more dates for our 2017/18 training programme for professionals. Courses are booking now at a cost of £25 per session.  All courses will be held at our office at 100 Wellington Street, Glasgow.

Universal Credit

Updated for 2017/18, this course is aimed at professionals who want to understand how Universal Credit will affect the single parent families they work with.

This course covers:

  • Timetable for continuing rollout
  • The application process
  • The individual elements that make up Universal Credit
  • How the calculation works
  • Sanctions and Hardship payments

Basic benefit knowledge is necessary to get the most out of the session.

Glasgow dates:

Child Maintenance Service

With Child Support Agency cases being closed, parents will have to make a decision whether to opt for a family-based arrangement or use the statutory Child Maintenance Service for which there is a charge. This course will help professionals understand how the system works and prepare parents for the choices they will have to make.

This half day course covers:

  • The mandatory gateway
  • Charging for parents with care and non-resident parents
  • How child maintenance is calculated
  • Updating of maintenance assessments
  • Shared care arrangements

Glasgow dates:

Conditionality and Sanctions

Single parents are subject to conditionality once their youngest child is one year old.  This means they have tasks to perform in order to claim and remain entitled to benefits.

This course explains the pitfalls and how to avoid them by looking at:

  • The benefit claiming process
  • The Claimant commitment
  • Sanctions and Hardship payments

Basic benefit knowledge is necessary to get the most out of the session.

Glasgow dates:

In-house training – we can come to you

OPFS can deliver training on universal credit, conditionality and sanctions and child maintenance to you and your colleagues in your own workplace, cutting out costly travel expenses and valuable time out of the office.

There is a discount if you choose in-house training on the usual cost of £25 per person.

In a day we can deliver 2 half day sessions on the same subject, maximizing the number of colleagues trained, or 2 half day sessions on the two of the subjects of your choice.

If you are interested in having us come to you, please contact our training delivery coordinator Nicky Sugden on 0131 556 3899 or email for more information.
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