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Welcome to your April 2017 Newsletter from Healthwatch Sunderland

Healthwatch Sunderland is a champion for consumer voices in health and social care. Our aim is to ensure that everyone has a voice in the way health and social care services are planned and provided locally.

Thank you for subscribing to our newsletter. If you would like to get involved with our work or give feedback on a personal experience, please contact our team directly.

What's Inside:

Healthwatch Sunderland News
Access to NHS Mental Health Services report is published
Getting out there!
This month's voucher winner

Health & Wellbeing
April is Stress Awareness Month - www.wellbeinginfo.org 
Do you really need Paracetamol on prescription?
Sunderland pharmacies Easter opening times
Building young people's, parent's and carers participation across the mental health system 
Understanding how NHS financial pressures are affecting patient care
Look After Yourself - A guide to self-care
Sunderland Recovery College

Social Care
New Sunderland Safeguarding Adults Concern – SAC - form
Spring budget: cash for social care and a green paper on future funding

Healthwatch Sunderland News

Access to NHS Mental Health Services Report

It's here!  Thanks to all of you who completed  one of our surveys or took part in one of our workshops, giving your opinions on access to NHS Mental Health Services across the city.

Access the final report here!  

Over the coming weeks we will be working with key partners and will keep you up to date on the progress of the recommendations - Watch this space! 

Getting out there!

Our Engagement Team and volunteers have been 'getting out there' again this month.  We have visited community groups, events and venues across the city and collected a record breaking 270 personal experiences of health and social care services.

Want to get involved? Complete our survey online: click here!

Did you know you can complain?  Sometimes when our Engagement Team are out and about they meet people who have not had a positive experience of services.  It is your right, under these circumstances, to complain.
This leaflet from the Care Quality Commission will tell you how.
This Month's £25 Gift Voucher Winner!
This month's winner of our £25 shopping voucher is Mr Laurence Thurston.

Our Engagement Team met Mr Thurston at
Dr Stephenson's and Partners Surgery in Concord, Washington while they were there hosting an information stand on 21st March.

Mr Thurston was delighted to win the voucher and said "Thank you, the voucher will go towards our next fortnightly shop!"

Share your experience of health and social care services here!
Health & Wellbeing
April is Stress Awareness Month!
A certain amount of stress is useful to us – it keeps us going, providing us with the stamina to get through stressful situations. But prolonged exposure to stress can be bad for us.

Visit wellbeinginfo.org for the signs and symptoms of stress and to complete a stress test.  Then take some time to listen to their relaxation page to help you combat stress.
wellbeinginfo.org/self-help/wellbeing/relaxation
Building young people's, parent's and carers participation across the Mental Health system
YoungMinds are delighted to launch Amplified, a four-year national programme funded by NHS England’s Children and Young People’s Mental Health Programme. Together with
NHS England and NEL Commissioning Support Unit, they will be working with services across the mental health system to build the participation of children and young people, parents and carers in mental health and the services they use.
 
They have created three unique surveys to hear about the ways that young people currently have a say around their mental health, and what young people, parents and professionals think about how they should be involved. Have your say - click here!
Understanding how NHS financial pressures are affecting patient care
Severe financial pressures on the NHS show no signs of easing, but how are they affecting patient care? The King's Fund's new report examines the impact on four different health services.
Access it here!
Look After yourself
A Guide to Self-Care

Sunderland Clinical Commissioning Group
have produced this self help guide.  
The guide gives information on which 'over the counter' medicines we should all have in our cupboards in case we become ill.  Also information is given on which would be the most suitable service to access if you do need medical attention.  Read it here!
Sunderland Recovery College
Sunderland Recovery College are offering a range of free recovery focused educational courses for people with lived mental health experience, their friends and family.

Courses include: Mindfulness, Emotional Resilience,  Knitting, Cake Decorating, Boost your self confidence, plus many more...

Click here to access further information on the courses and how to book
.
Social Care
New Sunderland Safeguarding Adults Concern – SAC - form
The Sunderland Safeguarding Enquiry Referral Form (SERF) was introduced following the implementation of the Care Act 2014 on 1st April 2014.  Resulting from a review of the SERF, which involved extensive consultation with partners of Sunderland Safeguarding Adults Board (SSAB), members of the SSAB Quality and Assurance sub-group and operational staff, a new version of the form (the Sunderland Safeguarding Adults Concern – SAC - form) has been agreed and will be rolled out for use as from 1 April 2017. Click here to access the supporting guidance.
Get more information here.
Spring budget: cash for social care and a green paper on future funding
 The spring budget delivered £2bn of new funding for social care over three years from 2017‑18 and a commitment to publish a green paper outlining options for future funding. The government’s decision to find additional resources reflects the huge pressures facing social care in England, which the Care Quality Commission described as near “tipping point,” and the effect of these pressures on the NHS. 
Read more from the British Medical Journal here.
Healthwatch Sunderland Executive Board Meeting:

Date:  Friday 5th May 2017
Time:  2pm - 4pm
Venue:  Healthwatch Sunderland, Stanfield Business Centre, Addison Street, Sunderland, SR2 8SZ


 

If you are interested in attending please contact us at: healthwatchsunderland@pcp.uk.net by 31st April 2017 expressing your interest and any questions which you would like to submit.
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Healthwatch Sunderland
Stanfield Business Centre
Addison Street
Sunderland
SR2 8SZ


Tel: 0191 514 7145
E-mail: healthwatchsunderland@pcp.uk.net

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Healthwatch Sunderland · Unit 30 Stanfield Business Centre · Addison Street · SUNDERLAND, Tyne & Wear SR2 8SZ · United Kingdom

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