Designing an Elante?

Most often, you can design a pickup delivery experience directly on sketches, mockups, and code. Startups do that and it works fairly well - they rinse and repeat.

However, you cannot design a complex B2B product without some models to build on the system. So, you cannot design an Elante following the same process (and groundwork, planning, and focus) as you will do for an average-size shop in the market.

Christina Wodtke is my friend, and we have often discussed what she teaches extensively at the university level - models

UX teams often tend to mix mental models, with concept models, or worse - concept maps. I too had my questions and then Christina wrote this insightful post - 
Five Models for Making Sense of Complex Systems

Later, my discussions with Christina opened new doors for me when I worked on a complex CRM product based in Florida. 

OUTCOME is an extension of all our learnings so far - by me, Abhay, Bhavish, Rajesh, Alok, and by the participants. 

Be there to reset our understanding of models. You may replicate these in your designs. Our UX design conference happens on 09 Feb, in EDC, IT Park, Chandigarh.

- Vinish Garg
Copyright © 2019 OUTCOME team, at vhite, All rights reserved.

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