Justifying the Life-Safety
and Security Budget
I've often been asked, “How do you justify the life-safety and security budget”? My answer is always the same - solve a real business problem or protect something of significant enough value and it’s easy to justify. That usually elicits the response of "such as?" This response takes some understanding of the business and client demographics of the person I am speaking to.
Higher Education: in a higher education facility, parents send kids to school to get a great education that will provide them a great career. They expect their children to come home safely to that career. A university that does not take my child's safety seriously is not an institution my child will be attending.
In a distribution facility, making sure the right parts went out to the correct customer and being able to visually verify that high cost items did in fact ship, can save a huge amount in false claims of missing items. Whether it is timber, computer chips, or high value bottles of alcohol-being able to prove to a client that they were sent the correct product or being able to quickly resolve that they weren't, solves a real business problem. It is far less expensive to review digital video than to ship the same product twice or, worse, get in an argument with a valued customer who has a legitimate claim and (potentially) ruin customer loyalty.
In venues such as a grocery store, parking garage or stadium-what is the ability to negate a false slip and claim worth? How about reducing internal or external shrinkage by 40% in a retail space? Or what is the value of safeguarding the intellectual property of a company or the brand of an organization? What is simply keeping the operation up and running or keeping a disgruntled employee out of the building worth?
Justifying the life-safety and security budget often has more to do with not having enough, perception of the real issues and how to solve them than it does with what is being spent. If we truly understand what is at stake, there is often more budget available to solve real issues than would otherwise be reluctantly spent. Our job as security and facility leaders is to dream big enough to solve challenges worth solving and provide a potential return on the investment that we are asking to be made.
If you need assistance with this, or would like to discuss possibilities or problems, please feel free to give me a call personally and I will gladly give you an afternoon to assist in building your strategic life-safety and security plan.
Make it a great day!