SERVICENOW
As a shared service used across Stanford, ServiceNow is offered to all campus units to help manage their community’s support requests. University IT funds the maintenance, support and enhancements to the platform as well as a pool of named licenses for the entire campus to share. ServiceNow charges Stanford every year for every license that is assigned to a person, even if the license is not being actively used. To be good stewards of Stanford’s resources, we are calling all service group managers to review your licenses and look for opportunities to make a license available to another community member.
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