SmartVox Offices Remain Closed

SmartVox offices will remain closed but our service and support will continue
This is Eric Loyd, CEO of Bitnetix Incorporated, the company that owns SmartVox.  I know some of you are at businesses that are starting to reopen after weeks and months of lockdowns and shutdowns.  I want to start by saying "thank you" for continuing to be part of our extended SmartVox family.  I also want to remind you of two things that will make your SmartVox phone service continue to help you during these transitional times.
First, a reminder that SmartVox offers mobile and desktop apps that work just like our desktop phones do.  Available for Android, IOS, Windows, and Mac, you'll need speakers and a microphone (or a headset) for a desktop or laptop computer.
Learn More About Mobile/Desktop Apps
Second, if you updated your E911 address information because you changed where you were working over the past few weeks, you'll need to change it back.  You can do that at
And as a bonus, don't forget that you can literally take your SmartVox desktop phone to a new location, plug it into power and network, and it should "just work" as it does today.
Learn More About Moving Your Phone
  Don't forget to use a disinfectant wipe on your phone handset, base unit, and cords BEFORE you move it.
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You may also want to look at to find out how to set up call forwarding and some other features.  In fact, contains answers to the most frequently asked questions we receive.  Please consider following us on Twitter @SmartVox to receive the latest information regarding our service.
Since our offices are closed, email at remains the best way to contact us for any reason or you can tweet us @SmartVox and include the word "support" or "not working" or "need help."  Either way, a support ticket will be generated and my talented team will assist you quickly.
Remember, be healthy, wear a mask, wash your hands, stay at least six feet (two meters) away from everyone you can, and try to enjoy the beginnings of summer!
Owner and CEO
Bitnetix Incorporated
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