(07) 348 3002 — Monday to Friday, 8:30 AM to 5 PM
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Recently, Ruatahi Medical Centre announced the practice had partnered with Vensa Pay to offer our patients a new, simple way of paying their bills — a secure payments platform text to your mobile phone.

Here are three great reasons to use Vensa Pay:

#1 — It's Simple

Vensa Pay lets you quickly pay current or outstanding balances at the click of a button. Vensa designed their system with ease in mind, and it takes less than one minute to complete your debit/credit card transaction or bank-to-bank transfer. 

#2 — It's Secure

Vensa Pay utilises Stripe for debit/credit card payments and PoLi for bank-to-bank transfers. 

A PCI-certified auditor certified Stripe to PCI Service Provider Level 1 — the most stringent level of certification available in the payments industry. Additionally, Stripe does not store any card numbers. 

PoLi provides a convenient method of payment by operating a proxy. The proxy service means that the customers are simply accessing their original bank site via the POLi servers.

#3 — It's A Timesaver

Once you make your payment, Vensa Pay automatically reconciles the transaction to our accounts. This process means that any payment you make is instantaneous and ends up in the correct account. The system will also automatically send you a receipt via email. So, there is no need to follow up!

With this in mind, please do not be alarmed if you receive a text message similar to the below:

If you believe you receive an invoice by mistake, please let us know by calling reception on (07) 348 3002 or emailing

Kind Regards,
The Ruatahi Medical Centre Team
PLEASE NOTE: Ruatahi Medical Centre has a new bank account number:

BNZ 02-0108-0556772-000

We kindly ask you to update your records or make use of Vensa Pay.
Patient Portal
To give our patients a better online experience and increase the functionality of our digital health initiatives, Ruatahi Medical Centre's patient portal is unavailable until the end of October.

While we understand this may be an inconvenience to some, it is a necessary outage to improve the systems we provide our patients drastically.

We thank you for your understanding and can't wait to tell you more in a few weeks. 
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Ruatahi Medical Centre
Weekdays — 8:30 AM to 5 PM
Weekends & Public Holidays — closed

1271 Hinemoa Street,
Rotorua, Bay Of Plenty 3010
(07) 348 3002

Please dial 111 in emergencies.
Copyright © 2021 Ruatahi Medical Centre, All rights reserved.

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