Kia ora koutou (hello everyone),

While the Government retired the COVID-19 Protection Framework (also known as the traffic light system) earlier this month, you must still wear a face mask at most healthcare services. For example:

• doctors' clinics — like our practice
• community and iwi health providers
• pharmacies (but not those inside supermarkets)
• hospitals
• urgent care services, such as after-hours clinics
• dentists and oral health services
• disability support services
• residential care for older people and people with disabilities
• other health services (such as optometrists and physiotherapists)

If you cannot wear a face mask, you can apply for a Mask Exemption Pass. You don't have to show a Mask Exemption Pass. However, it can help make it easier to explain that a face mask is unsuitable for you.

Please let our team know if you're unable to wear a face mask when booking an appointment. Safety is at the heart of everything we do, and we want to ensure we can help you in a way that caters to your unique situation.

Ngā mihi (thanks),
The Ruatahi Medical Centre Team

PLEASE NOTE: While we can usually provide a mask, the team kindly asks everyone to bring their own.