(07) 348 3002 — Monday to Friday, 8:30 AM to 5 PM
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Kia ora koutou (hello everyone),

While the Government retired the COVID-19 Protection Framework (also known as the traffic light system) earlier this month, you must still wear a face mask at most healthcare services. For example:

  • doctors' clinics — like our practice
  • community and iwi health providers
  • pharmacies (but not those inside supermarkets)
  • hospitals
  • urgent care services, such as after-hours clinics
  • dentists and oral health services
  • disability support services
  • residential care for older people and people with disabilities
  • other health services (such as optometrists and physiotherapists)

If you cannot wear a face mask, you can apply for a Mask Exemption Pass. You don't have to show a Mask Exemption Pass. However, it can help make it easier to explain that a face mask is unsuitable for you.

Please let our team know if you're unable to wear a face mask when booking an appointment. Safety is at the heart of everything we do, and we want to ensure we can help you in a way that caters to your unique situation.

Ngā mihi (thanks),
The Ruatahi Medical Centre Team

PLEASE NOTE: While we can usually provide a mask, the team kindly asks everyone to bring their own.

Face masks help us reduce the spread of COVID-19, but not everyone can wear them. Some people experience conditions that make wearing one uncomfortable.
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Ruatahi Medical Centre
Weekdays — 8:30 AM to 5 PM
Weekends & Public Holidays — closed

1271 Hinemoa Street,
Rotorua, Bay Of Plenty 3010
(07) 348 3002

Please dial 111 in emergencies.
Copyright © 2022 Ruatahi Medical Centre, All rights reserved.

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