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Building a solid company culture

Where are we today? How do our employees feel about their work? What can we do to generate a positive work environment? These are questions which have become more prevalent during the Covid pandemic. One of the great concerns for most organizations now is the retention of its employees.

In the book Good to Great, author Jim Collins compares a business to a bus and the leader as a bus driver. He stresses the importance first in finding Who fills the seat rather than focusing on Where the bus is going. In hiring, it can be a challenging task to determine who matches all the criteria for that perfect person in the seat.

Building a solid company culture takes vision, planning and intention. The productiveness and positive interactions between employees and management hinge on shared values, expectations, and attitudes. During the hiring process, keep in mind to not be in a hurry to fill the seat. It may be necessary to pass on someone who looks good on paper but may not represent the corporate values needed to be on that bus.

Keeping the employee engaged and feeling included in the company is vital and helps provide a positive mindset while working. In the following devotion from February 1, 2021, in, it is a gentle reminder in the power of positive thinking.

A new driver for an interstate trucking company was having a difficult time. He found the long cross-country trips extremely tiring. The older driver who traveled with him, however, seemed to thrive on those long trips. He always looked as fresh at the end of the ride as he did at the beginning.

One day, the young man asked the older what his secret was. “Well, it’s really all in the way you look at it,” he replied. “While you went to work this morning, I went for a ride through the country.”

Finding those whose behaviors and attitudes reflect the company culture are important. With the right person in the right seat, that employee will stick around with good decisions, productive feedback, and will enjoy the ride.

Team Profile: Dave Pointer

Dave Pointer is one of our regular dedicated route drivers based in our Northwest Arkansas location. We are grateful to have reliable and trustworthy people like Dave as the final mile delivery aspect of our business continues to grow. Read our profile of him on our blog

Safety Bulletin: 
Prevent Roadside Repairs with Regular Maintenance

(Article courtesy of Penske)

Roadside repairs can be costly, delay drivers and result in missed deliveries. Data collected as part of the American Trucking Associations' Technology & Maintenance Council/FleetNet America Vertical Benchmarking Program found fleets averaged 29,506 miles of operation between unscheduled road repairs in the first quarter of 2021, down 18.7% from the fourth quarter of 2020.

Truckload carriers averaged 21,856 miles between breakdowns, a 13.1% decrease in miles from the previous quarter. The time between breakdowns for less-than-truckload carriers dropped 18.7% to 44,380 miles in the first quarter, from 54,556 in the final quarter of 2021. The tank truck sector saw a slight improvement, running 17,420 miles in the first quarter, down from 19,905 in the previous quarter.

"The data tells us that if, for example, the truckload carriers running the average miles between breakdowns could reach best-in-class performance, they would increase their miles between breakdowns by 89%, and that would result in overall lower costs," said Emily Hurst, manager of data and analytics at FleetNet America.

Reducing the Risk of a Roadside Event

Penske focuses on preventive maintenance to help increase vehicle uptime and strives to have trucks go from one PM event to the next PM event without ever having to come back. However, preventive maintenance is more than changing oil and fluids. It is inspecting the items that can give customers issues and getting ahead of any problems.

As part of its full-service leasing agreements, Penske Truck Leasing provides maintenance for its customers and follows a rigorous maintenance schedule that includes the use of advanced system analytics to identify potential failures before they occur.

With dynamic preventive maintenance routines, Penske's technicians can adjust inspections based on failure rates and a vehicle's history. Penske Truck Leasing captures and analyzes maintenance and vehicle data throughout its entire fleet, creating a thorough base of knowledge that allows technicians to identify problems early and prevent more extensive issues.

The biggest benefit of addressing repairs during scheduled, planned intervals is that drivers aren't faced with unexpected downtime due to an equipment failure. Keeping drivers moving as planned is especially crucial as hours-of-service regulations have placed strict limits on driving time.

Getting Back on the Road Quickly

If a roadside repair is needed, Penske offers 24/7 roadside assistance for its customers and gets drivers and their loads back on the road typically within two hours. The Penske 24/7 Roadside Assistance call center is staffed by experienced, in-house Penske personnel who have detailed knowledge of Class 8 trucks and understand the specific problems drivers may be experiencing.


Birthdays in December

Linda Gifford 12/7
Larry Simmons 12/7
Jim Duffer 12/22
Jaime Garcia 12/27
We update our blog several times a month. It includes company news, team member highlights, industry insights, and more. Read more on our website

Don't forget to shop with Unclaimed Furniture NWA!

Do you follow our Unclaimed Furniture NWA page on Facebook? We frequently share some of the many pieces of fantastic furniture that is available in our showroom: in Springdale (1710 S. Powell Street, Springdale) and in our booth at Gathered Goods (100 N 8th St, STE A, Rogers). Some items may have minor imperfections and all items are at great prices. Hours: 10:00am-3;00pm M-F
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