Carroll Communication Coaching Newsletter
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Imagine a world where communication is consistently effective, where misunderstandings are easily resolved and conversation is productive...

Amazingly, I don't believe you need mood altering substances to achieve this state! Just keep reading...

Happy Partnering!

Breaking Negative Reciprocity
So what do I mean by reciprocity? One dictionary definition, simply put, is 'mutual exchange'. Many people refer to reciprocity using everyday spoken expressions, such as "what goes around comes around", "an eye for an eye, a tooth for a tooth", "what you give is what you get".
The challenge is that the reaction time between what we get and what we give is often a fraction of a second. Now when it's positive reciprocity, that's great, enjoy it, it doesn't happen often enough!

The problem is when we receive a negative comment, a negative look, a negative piece of feedback. Before even realising it, in a split second a micro-reaction will show on our face, in our tone of voice or in our behaviors. And this, ladies and gentlemen, is the beginning of the end!

This is the moment where conflict can get triggered. The invitation for you is to start to notice that moment between the other person's behavior and your response to that behavior. Create more space and start to choose your response more consciously.

Below is the link to a very powerful, real-life example of people in a life-threatening situation. As you listen to the story, see if you can identify the moment where one of the potential victims made a conscious choice to respond/step into Partner (instead of react) in order to break the negative reciprocity. Keep listening to find out what happened next...

Happy Partnering!

For more great insights from Amy, check out her blog Green Light Transformation

And if you missed the last newsletter, Click Here to read more about The Serious Nature of a Smile!
This Month's Success Story:

Actions speak louder than words, and we just love sharing the successes that our clients get by using these techniques.

Remember, if you share your success with us and it appears in our newsletter you'll receive a free 30 minute coaching session with Amy worth 250 Euro.

Here's this month's success story...

Behaving like a Partner is so subtle and yet so powerful. It has enhanced how I communicate with my husband. Before I would match his predator behavior. Now, if I respond to his predator behavior with Partner, he joins me in Partner territory and we are both honestly heard, the walls come down.

In a more simple context, I will say how amazing it is to capture the attention of my colleagues by speaking with a deliberate pace and using forthright gestures. It is so easy to practice in conversations, I am eager for my next public speaking appearance.

Your work has been very impactful on me. I thank you for helping me to take active responsibility in my part of relationships and encounters with others.

Kind regards,
Chief Executive Officer

Special Olympics Saskatchewan
If you would like to find out more about how power dynamics can damage your business' results and how to enhance your team or company's performance, please contact Amy.
* The Predator Prey or Partner™ model is licensed content created by Pat Kirkland of Pat Kirkland Leadership Inc. Founded in 1990, PKL ( is a company with a purpose, the "soul" purpose of creating a world that works together better. Its business mission is to offer practical, powerful communication programs teaching people how to transform their work relationships by changing how they communicate.
Hear Amy In Action

Swiss Cop
'When you choose Partner, expect magic'
4 mins

Explaining Predator, Prey, Partner
'Fast Forward the Evolution of Human Communication'
3 mins

Executive Excellence Coaching Podcast
'Ego Tango - Amy Carroll'
25 mins

About Carroll Communication Coaching
Amy Carroll has over 30 years of experience. Her understanding of the human psyche is extensive! She employs her background in psychology, improv theater and mediation to lead training and coaching programs for multinationals worldwide. If you would like Amy to speak at your conference, run a workshop for your team, or coach you one-on-one: 
contact us via email.
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