Southern Metropolitan Region
Palliative Care Consortium

April 2021

Monthly Update
In this update:

National Advance Care Planning Week - 22 to 26 March
Webinar with Jane Newbound: Palliative care in aged care
Cultural diversity in palliative care education sessions - express your interest
SMRPCC's annual clinical forum - save the date
National Palliative care Week - 23 to 29 May
PCOC - an exciting opportunity for RACFs
End of Life Essentials - free online education and video scenarios 
Where the wild things are - virtual conference on 13 & 14 May 
Education & training opportunities
     For GPs 
For registered nurses
     For all health professionals
     For everyone
Information & resources 
Using My Health Record to store ACP documents
     Palliative care newsletter from HealthinfoNet
     VAD Review Board report
     2021 Close the Gap report
     Courageous conversations podcasts
     Telehealth resources: Guiding principles and decision tool
Responding to COVID-19: Multiple links and resources
About the SMRPCC

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Jane Newbound presents "An introduction to palliative care in aged care"

Webinar from the Centre for Cultural Diversity and Ageing

The Centre for Cultural Diversity in Ageing and All Graduates have collaborated through "Conversations: Interpreting and Translating" to provide training for interpreters and translators through a series of Aged Care webinars in 2021. While it is aimed at interpreters primarily, it could also be helpful for PCAs and Nurses in aged care. 
The series consists of 5 parts and includes collaborations with other Aged Care organisations. In the fifth and final webinar in the series, Jane Newbound, Aged Care Project Manager from the Southern Metropolitan Region Palliative Care Consortium presents:
  • What is palliative care
  • Palliative approach to care
  • Palliative care providers
  • Pain and pain management
  • Symptoms associated with dying
  • Family engagement
  • Case conferences, challenges and strategies
For further information and to access the associated webinar handouts: Click here.

Cultural diversity in palliative care education sessions

Express your interest

Following the success of our recent online cultural diversity in palliative care workshops, the SMRPCC is keen to gauge the demand for further sessions. If you are interested in attending some of our 50-minute cultural diversity workshops (delivered via Zoom), please let us know and we'll notify you when new workshop dates become available.

Topics include: 
  • Cultural diversity essentials
  • Cross cultural communication and intro to working with interpreters
  • Cultural diversity & health 
  • Health literacy & palliative care
  • Working with culturally diverse teams

SMRPCC Annual Clinical Forum

Thursday 18 November 2021

We're optimistic that our annual regional clinical forum for people working in our regional specialist palliative care services will return this year for a day of sharing, learning and networking. The forum is scheduled for Thursday 18 November and will be held at the usual venue; Sandy by the Bay at the Sandringham Football Club.

Please save the date and we'll update you over the coming months as the program and presenters are confirmed. 

Palliative Care It's more than you think

National Palliative Care Week 2021

National Palliative Care Week (NPCW) provides an opportunity to discuss the benefits of palliative care and celebrate the amazing dedication of all those working and volunteering in palliative care across Australia.

Visit the Palliative Care Week website to order resources and register your events.

Participate in the Palliative Care Outcomes Collaboration (PCOC) program 

An exciting opportunity for residential aged care facilities

The PCOC Wicking Model for Residential Aged Care program is a component of the Palliative Care Outcomes Collaboration (PCOC) and supports optimal end-of-life outcomes in residential aged care.

PCOC supports organisations to measure the outcomes of care, to participate in a national benchmarking program and to meet the National Aged Care Standards and RACFs are being invited to apply to take part.

To express your interest, or for further information, please contact the PCOC RAC Program Lead, Professor Claire Johnson via email at  or Mob: 0421 434 767

End of Life Essentials

Free online education modules & new video scenarios

This website provides online learning opportunities and practice resources for doctors, nurses and allied health professionals to improve the quality and safety of end-of-life care in hospitals. There are currently 10 education modules which are free to view. 
Video scenarios have now been included in two of the modules: 
  1. Patient-Centred Communication and Shared Decision Making: (A Team Approach). Sometimes patient wishes can challenge health care professionals. In this film a Speech Pathologist and Nurse show how a team approach can help each other to uphold the patient’s decisions about eating and drinking.
  2. Planning End-of-Life Care - (Goals of Care: Occupational Therapy and Discharge Planning). Negotiating goals of care can happen at any time, with a range of health care professionals. In this film Sue, an Occupational Therapist, is preparing Bill, the patient, for discharge. Bill's wife, Ann, is very concerned about having him at home. Watch this video to see how Sue practices initially, and how she reflects and then changes her practice to listen to Ann discussing her concerns.
Two more new scenarios are due to be released later in April. Check the website for updates.

Grampians Region Palliative Care virtual conference

Registrations are open!

This biannual Palliative Care Conference is for health professionals wishing to expand their knowledge of palliative care. This year the conference is going virtual and will explore emerging treatments and their role in managing symptom distress at end of life.

The conference program will bring together expert speakers and include plenary sessions and panel discussions on:
  • Magic mushrooms and death anxiety
  • Homelessness
  • End of life care in prisons
  • Hope, Heart and Healing in health care
  • Immunotherapy in advanced cancer
  • Organ donation and the palliative care interface
  • and much more
When: Thursday 13 & Friday 14 May 
Cost: 1 day - $180, 2 days - $280 ($240 early bird) 
For further information or to register: Click here

Education & training opportunities

For GPs

Palliative care for general practitioners (online)

Presented by Program of Experience in the Palliative Approach (PEPA)

This 2-hour workshop is for General Practitioners based in Victoria who care for people with a life-limiting illness. Practice Nurses are also welcome to attend. 

This interactive education session utilises group discussion and case studies to provide a greater understanding of palliative care. Topics include:

  • Recognising patients who need palliative care
  • Communicating about end of life issues
  • Voluntary assisted dying in Victoria
  • Assessing and managing common symptoms
  • Advance care planning
When: Thursday 15 April 6pm - 8pm
Where: Online via your PC or device 
Cost: Free
For further information and to register: Click here
Please note: This workshop includes a prerequisite activity - details are available through the link above.

Symptom management at the end-of-life for general practitioners (online)

Presented by Program of Experience in the Palliative Approach (PEPA)

This workshop is for General Practitioners based in Victoria (AUS) who care for people with a life-limiting illness. Practice Nurses are also welcome to attend. 

This interactive education session utilises group discussion and case studies to provide a greater understanding of palliative care.

When: Thursday 19 May 6pm - 8pm
Where: Online via your PC or device 
Cost: Free
For further information and to register: Click here
Please note: This workshop includes a prerequisite activity - details are available through the link above.

For registered nurses

Registered nurses introduction to palliative care

Presented by Eastern Palliative Care

This course - relevant to all care settings - provides Division 1 and Division 2 RNs with an introduction to palliative care. It explores the comprehensive needs of the dying and their families and gives an overview of some common issues that confront professional carers on a day-to-day basis when caring for the terminally ill.

The course schedule is as follows: 
  • Day 1 (mandatory) Thursday 29 April 
  • Day 2 (mandatory) Thursday 6 May
  • Day 3 (optional) Thursday 13 May 
  • Day 4 (optional) 1 day scheduled between 14 - 24 May
There are 3 options to complete the course: 
  • Option 1 Days 1 & 2 ($370)
  • Option 2 Days 1, 2 & 3 ($550)
  • Option 3 Days 1-4 ($700)
For further information and to register: Click here

For all health professionals 

Responding to emotions in aged care: Tips and practical strategies

Presented by the Centre for Organisational Change in Person-Centred Healthcare 

This webinar will share tips and practical strategies for health care professionals and those working in aged care when responding to strong emotions such as fear, anger and sadness. Participants will be guided by education experts in healthcare communication whilst exploring the topics of empathy, listening and reflection and why these are important skills when supporting patients and carers in aged care.

During this workshop participants will address concepts such as:

  • Empathy and why it is important
  • What is strong emotion: sad, anger, fear and how can they present
  • Listening and reflection before responding
  • Responding to emotion by summarising and offering validation
  • Emotional awareness of health care professionals.

When: Wednesday 14 April 4pm - 5pm
Where: Online via your PC or device
Cost: Free 
For further information or to register: Click here

PEPA Culture Centred Care Workshop - CALD

Presented by Program of Experience in the Palliative Approach (PEPA)

The Program of Experience in the Palliative Approach (PEPA) aims to improve palliative care by increasing the skills and confidence of health professionals caring for people with life-limiting illnesses, and their families. Topics and dates include: 

  • How cultural values and world views affect experience and expectations of palliative care
  • How to elicit culturally significant information in a sensitive way
  • How to plan for the culturally relevant needs of clients, families, and friends and
  • How to identify when a communication problem is occurring and apply effective strategies to resolve it.
Two sessions available: 

When: Wednesday 5 May 10.15am - 4pm (registration from 9.45am)
Where: The Annex, Japara Living & Learning Centre, 54-58 Durham Road, Kilsyth
Cost: Free & lunch is provided
For further information or to register: Click here

When: Tuesday 11 May 10.15am - 4pm (registration from 9.45am)
Where: Centre for Adult Education, Flinders Lane, Melbourne
Cost: Free & lunch is provided
For further information or to register: Click here

Cultural safety training for medical health professionals

Presented by SEMPHN and Dandenong and District Aborigines Co-operative Ltd (DDACL)

This six-hour cultural safety workshop provides a cultural perspective on working with Aboriginal and Torres Strait Islander clients, families and carers in general practice and community care. Learning outcomes include: 

  • Identify factors that affect contemporary Aboriginal & Torres Strait Islander clients & families
  • Discuss how history impacts on current health issues for Aboriginal people.
  • Discuss evidence based practical strategies to assist working with Aboriginal clients and families.
  • Implement system-based models and social theories of practice.

When: Wednesday 12 May 2021, 9am - 4.30pm (registration from 9.45am)
Where: Online via your PC or device
Cost: Free (registration is essential)
For further information or to register: Click here

For everyone

Let's talk about death over Zoom

Presented by Calvary Healthcare Bethlehem

The COVID-19 pandemic has made us more aware of illness, dying, and mortality. It’s not easy to talk about what we want at the end of life, but it’s important. We have learned that we can get through tough situations… including talking about death. Talking about death doesn’t have to be difficult. So sit back, relax and let the facilitators guide you through the discussion over a cuppa.
When: Tuesday 27 April 10.30am - 12pm
Where: Online via your PC or device
Cost: Free
For further information or to register: Click here
Please note: This event is designed for people aged 18 years and over.

Information & resources

Help using My Heath Record to store ACP documents 

A set of national guidelines has been released provide guidance for jurisdictions, health services and health professionals about the use of My Health Record to store and access documents related to advance care planning and goals of care discussions that occur in the context of end-of-life care. While the guidelines are not written for a consumer audience, they may be useful for health professionals in supporting people wishing to use My Health Record to store and view these documents.

Palliative care newsletter

Australian Indigenous HealthInfoNet has launched their new Palliative Care and End-of-Life Care Newsletter, which will share the latest information on publications, programs, resources, events, news and jobs relevant to palliative care for Aboriginal and Torres Strait Islander people. To view or subscribe to HealthInfoNet newsletters, click here. 

Voluntary Assisted Dying Review Board report 

The Voluntary Assisted Dying Review Board latest report of the first 18 months includes key statistics and details about who is accessing voluntary assisted dying – such as age, location and illness. For information about voluntary assisted dying, contact the Statewide Care Navigator Service on 8559 5823 or

2021 Close the Gap report 

The 12th annual Close the Gap report titled “Leadership and Legacy Through Crises: Keeping our Mob safe” was launched via webinar, on National Close the Gap Day - Thursday 18 March. Authors of the report, the Lowitja Institute say it is a wake up call to Australian governments that Aboriginal and Torres Strait Island people have the solutions to health inequity in their grasp.

Courageous conversations podcasts in 7 languages

Multicultural communities may not be aware of palliative care or may not have the same views around care practice and systems. To help address this, CareSearch collaborated to create podcasts that aim to promote understanding of palliative care and awareness of support services. The podcasts are available in Cantonese, Croatian, Greek, Mandarin, Spanish, and Ukranian. English versions of the podcasts were also created for the wider community. 

Telehealth resources: Guiding principles and decision tool 

Safer Care Victoria has published its Tele-health decision tool and guiding principles for using telehealth. The tool is designed to guide clinicians to make decisions in partnership with consumers about using tele-health (video or telephone) in their clinical care.

Responding to COVID-19

Information & resources 

For the latest COVID-19 health and clinical advice

Department of Health & Human Services

This website includes the most up-to-date Coronavirus (COVID-19) resources, information, plans and guides for health professionals working in Victoria.

Especially for those working in palliative care


Resources from Caresearch 

Caresearch has multiple web pages that list resources for palliative care and care at the end of life in the COVID-19 context and according to role, setting, or source.


Especially for those working in the aged care sector


Resources from DHHS 

The Department of Health and Human Services has a web page with information and resources to support the aged care sector in responding to the coronavirus disease.

Resources from ELDAC

ELDAC's 'Being Prepared for COVID-19 page is being updated regularly, with specific information for:
  • aged care
  • services and organisations
  • GPs and other health professionals
  • older people and their families
  • the workforce
  • people who speak languages other than English 

For those working with people with a CALD background


Fact sheets in easy-English and 56 other languages 

The Department of Health and Human Services (Vic) has created web pages and resources in 56 languages which provide Information, updates and advice about the outbreak of coronavirus (COVID-19). Topics include: 
  • Face coverings
  • Current restrictions
  • Advice for all Victorians
  • Support available
  • Resources

Information in audio and video format

Health Translations is the one site where people can access high-quality consumer-focused translated materials on COVID-19 produced by government & community agencies Australia-wide.
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Who we are & how you can contact us: 


Name                            Role                                        Phone                            Email
Tanja Bahro............Consortium Manager............  0418 584 106
Tess Storr................Administration Officer............ 0428 485 136
Jane Newbound......Aged Care Project Officer......0433 418 
Stephenie Cook ......Training Coordinator ............ 0417 859

Our members include:

Ex Officio Members include:

  • Cabrini Palliative Care Services
  • Bolton Clarke
  • Southern Metropolitan Integrated Cancer Service (SMICS)
  • South Eastern Melbourne Primary Health Network (SEMPHN)

For general inquiries to the SMRPCC please email 

Copyright © 2021 Southern Metropolitan Region Palliative Care Consortium, All rights reserved.
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