Southern Metropolitan Region
Palliative Care Consortium

January 2021

Monthly Update
In this update:

New beginnings - Robyn Reid is retiring after 11 years with SMRPCC
Continuing in 2021 - Cultural diversity & palliative care workshops
Share this Update - forward to a colleague or print a copy for your lunch room
Palliative Care Advice Service - new website
New Advance Care Planning Guide - to support implementation in aged care services 
NIKI T34 syringe pumps - free online education modules for health professionals
Oceanic Palliative Care Conference - save the date
Education & training opportunities
     For those working in palliative care
     For HR leaders and people managers
     For those interested in dementia care 
     For everyone
Information & resources 
Telehealth resources: Guiding principles and decision tool
     Online toolkit to support you to talk about end of life with people with an intellectual disability
     End of life conversations: Educational cartoons   
New survey results from the Royal Commission into Aged Care 
Easy English resources addressing death, dying, grief & loss 
Responding to COVID-19: Multiple links and resources
About the SMRPCC

Welcome 2021!

A new year with new beginnings....

One of  the most exciting new beginning is for Robyn Reid, SMRPCC's MND shared Care Worker who is literally retiring to greener pastures.
Over the past 11 years Robyn has been supporting staff who have clients with MND and upskilling the regional workforce in all aspects of MND. In that time she has also developed several resources and activities to support regional staff care for those with a life limiting illness including:  We thank Robyn for her hard work, dedication and support over the years and wish her all the best for her retirement (and new beginnings with more gardening, swimming and wedding planning).

Continuing in 20201

Cultural diversity and palliative care - free online workshops 


Join our free 50-minute online sessions and improve your knowledge and skill around cultural diversity in the palliative care context. 

Attend one, a few or attend all five but be quick as places are limited and fill fast! Here's what your colleagues are saying about the program: 
  • A great presentation and really applicable to our organization with diverse cultural backgrounds.
  • The small group made it easier to share.
  • ...a very practical and engaging seminar
Workshops are delivered via Zoom. Topics and dates include: To register, click on the session(s) above and complete the registration form. Registration links are also available in the program flyer. 

Share this update with your staff and colleagues 

 Print a copy for your lunch room or notice board

Sharing this monthly update is best done by forwarding it because it maintains the embedded hyperlinks. However, if you cannot forward this update to your staff or colleagues, you can print a copy and display it on your staff noticeboard.
The printed version includes instructions (on the last page) to view the update on our website and access the links to services, resources and educational opportunities.
Forward this update
Print this update

Palliative Care Advice Service

New website & coming soon - translated flyers 

The Palliative Care Advice Service is a phone-based service for anyone seeking access to specialist guidance and advice for those living with a life-limiting illness and those who support them. 

For healthcare workers, it offers guidance about prescribing, symptom management, locating appropriate services and decision-making.

The Advice Service is free, confidential and available for everyone in Victoria from 7am - 10pm, 7 days a week.

To contact the Palliative Care Advice Service 

For further information visit or download the flyer.

Note: The flyer is being translated into 15 languages and will be available soon on the Palliative Care Advice Service website.

New Advance Care Planning Guide

To support implementation in aged care services

Advance Care Planning Australia has released the Advance Care Planning Implementation Guide for Aged Care to provide aged care providers with the tools to implement advance care planning in their services.

The guide supports providers to
  • undertake advance care planning in accordance with the Aged Care Quality Standards and legal and ethical frameworks
  • increase the uptake and implementation of advance care planning and Advance Care Directives in aged care
  • move beyond checking a ‘tick box’ on a form and towards planning that empowers older Australians and ensures they have access to quality health and aged care that is
    • tailored their needs and preferences,
    • promotes dignity and respect, and
    • enables choice and decision-making.

Free online education module

NIKI T34™ syringe pumps

This learning package has been developed for health professionals to develop skills and knowledge, and ultimately demonstrate competency in safely setting up, commencing and providing necessary documentation for the NIKI T34 syringe pump.

The learning package is relevant to all clinical settings – community, residential aged care and inpatient.

Save the date: 7 - 10 September 2021

Oceanic Palliative Care Virtual Conference

Call for abstracts and early bird registration open on 27 January.

For further information: Subscribe to receive conference updates

Education & training opportunities

For those working in palliative care

Cancer and COVID-19 in Victoria: Unpacking the complexity of providing palliative care services during a pandemic

Presented by Monash Partners Comprehensive Cancer Consortium (MPCCC)

If you missed this Victorian COVID-19 Cancer Network webinar, watch the recording to hear a panel of experts from across the Victorian cancer sector discuss current challenges associated with palliative care.  

When: On demand (duration is 1 hour)
Where: Online via your PC or device
Cost: Free
For further information and to register: Click here

For HR leaders and people managers

The Compassionate Workplace (webinar)

Presented by The Groundswell Project

Join this free lunchtime webinar to explore the impacts and benefits of compassionate leadership the workplace. Designed to help HR leaders and people managers assist their workforce navigate the complexities of caregiving and grieving whilst working for their organisations.  

When: Thursday 28 January 12pm - 1pm
Where: Online via your PC or device
Cost: Free
For further information and to register: Click here

For those interested in dementia care

Dying well with dementia: In conversation with Sue Pieters-Hawke (webinar series)

Presented by The Dementia Centre

This is a three-part webinar series; webinar 1 & 2 are available now and webinar 3 will be available in late January 2021 (where Sue will address question arising from webinars 1 & 2).

When: On demand
  • Webinar 1: Can death be sad but not bad? (35 minutes)
  • Webinar 2: Development- Dancing with dying (28 minutes)
  • Webinar 3: Moving Forward: Supporting ‘good’ deaths
Where: Online via your PC or device
Cost: Free
For further information or to register: Click here

Multiple courses available

Presented by Dementia Australia

The Centre for Dementia Learning has released its 2021 Learning Guide and includes:
  • New programs for 2021
  • Online, self-paced learning
  • Immersive learning
  • Foundation learning
  • Accredited learning and
  • Continuing learning

 Click here to download the learning guide.

For everyone

The impact of the revised Opioid prescribing changes (webinar)

Presented by the Department of Health

This on-demand webinar is hosted by Prof. Michael Kidd AM and focuses on the impact of the revised Opioid prescribing changes from 1 June 2020. It also includes an expert panel from the Department of Health who share information and answer audience questions. 

When: On demand
Where: Online via your PC or device
Cost: Free
To watch the webinar: Click here

Information & resources

Telehealth resources: Guiding principles and decision tool 

Safer Care Victoria has published its Tele-health decision tool and guiding principles for using telehealth. The tool is designed to guide clinicians to make decisions in partnership with consumers about using tele-health (video or telephone) in their clinical care.

Online toolkit to support you to talk about end of life with people with intellectual disability

Talking End of Life ...with people with intellectual disability (TEL) shows you how to teach people with intellectual disability about the end of life.

TEL is designed for disability support workers but is also helpful for others including families, health professionals, and educators.

End of life conversations: Educational cartoon panels

Dr Jim Fulmer is a hospital MD with a a flair for creative education. He is the author of @doctorwarsgames (Instagram) and his products and resources include cartoon panels, webinars, board & card games and various posts/blogs. View his End of Life Conversations cartoon panel here

Royal Commission into Aged Care: New survey results 

The Royal Commission into Aged Care Quality and Safety has released the results of two surveys undertaken by the National Ageing Research Institute (NARI). The findings are presented in Research Paper 13 – Inside the system: aged care residents’ perspectives and Research Paper 14 – Inside the system: home and respite care clients’ perspectives. Read all Research Papers here.

Easy English resources addressing death, dying & grief & loss 

This series of resources, developed by PCV and VALID, includes images to help the reader. Originally developed for people with an intellectual disability they would also be suitable for anyone seeking easy-to-understand information.


Responding to COVID-19

Information & resources 

For the latest COVID-19 health and clinical advice

Department of Health & Human Services

This website includes the most up-to-date Coronavirus (COVID-19) resources, information, plans and guides for health professionals working in Victoria.

Especially for those working in palliative care


Resources from Caresearch 

Caresearch has multiple web pages that list resources for palliative care and care at the end of life in the COVID-19 context and according to role, setting, or source.


Especially for those working in the aged care sector


Resources from DHHS 

The Department of Health and Human Services has a web page with information and resources to support the aged care sector in responding to the coronavirus disease.

Resources from ELDAC

ELDAC's 'Being Prepared for COVID-19 page is being updated regularly, with specific information for:
  • aged care
  • services and organisations
  • GPs and other health professionals
  • older people and their families
  • the workforce
  • people who speak languages other than English 

For those working with people with a CALD background


Fact sheets in easy-English and 56 other languages 

The Department of Health and Human Services (Vic) has created web pages and resources in 56 languages which provide Information, updates and advice about the outbreak of coronavirus (COVID-19). Topics include: 
  • Face coverings
  • Current restrictions
  • Advice for all Victorians
  • Support available
  • Resources

Information in audio and video format

Health Translations is the one site where people can access high-quality consumer-focused translated materials on COVID-19 produced by government & community agencies Australia-wide.
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Who we are & how you can contact us: 


Name                            Role                                        Phone                            Email
Tanja Bahro.............Consortium Manager............ 0418 584 106
Tess Storr................Administration Officer.............0428 485 136 ..........
Robyn Reid ............ MND Shared Care Worker....0428 264 446............
Stephenie Cook ......Training Coordinator ............0417 859 297............
Jane Newbound.......Aged Care Project Officer.....0433 418 

Our members include:

Ex Officio Members include:

  • Cabrini Palliative Care Services
  • Bolton Clarke
  • Southern Metropolitan Integrated Cancer Service (SMICS)
  • South Eastern Melbourne Primary Health Network (SEMPHN)

For general inquiries to the SMRPCC please email 

Copyright © 2021 Southern Metropolitan Region Palliative Care Consortium, All rights reserved.
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