Southern Metropolitan Region
Palliative Care Consortium

December 2021

Monthly Update
In this update:

Thank you and happy holidays
Changes to this monthly update - Beginning February 2022
SMRPCC Annual Clinical Forum - Registrations are open
Print and share this update
ACP Australia - New website content for aged and health care workers
National Elder Abuse phone line - 1800 ELDERHelp
The Flying Doctor Memory Lane - Learn more about this service
PCA's national education campaign - Free resources to download and share
PCNA Conference 2022 - Abstract submissions now open
OPA - Monthly information sessions
Online calendar of local training and education opportunities
Education & training opportunities
     For GPs and practice nurses
     For those working in aged care
     For clinicians interested in end-of-life law 
     For all health professionals
Information & resources
     Competency standards framework - For culturally responsive clinical practice   
COVID-19 outbreak management toolkit - For RACFs
     AIHW Palliative Care report - Updated with new data
     New resources to support palliative care for ATSI Australians
     New app: Palliative Care Education Directory (PaCE) 
     Report: 2021 Oceanic Palliative Care Conference
     A practical guide to building resilience
     Fact sheet: Self care for those in the helping professions
Responding to COVID-19 - Multiple resources and links to key websites
About the SMRPCC

Thank you to everyone for another successful year. We are so proud of the the palliative and aged care services, and the staff who continued delivering outstanding services despite the ongoing pandemic. We look forward to continuing to provide you with relevant communications and support in 2022.

Changes to the monthly update

A message from Stephenie

After 8 years of producing this monthly update it's time for me to pass the torch to my SMRPCC colleagues, who will continue to produce this resource.

It has been my absolute privilege to be associated with the palliative care sector, and to find and share resources and educational opportunities to support you and your work. Thank you for your support and I wish you all the best for the holidays and beyond.

Please note there will be no email update in January as the new editor is engaged but it'll be back in your inbox on Tuesday 8 February 2022.

SMRPCC Annual Clinical Forum: Covering all the bases

Registrations are now open

The 2021 SMRPCC Annual Clinical Forum is finally happening and we look forward to welcoming staff from our regional specialist palliative care services to a day of sharing, learning and networking!    

When: Thursday 24 February 10am - 3.30pm
Where: Sandy by the Bay at the Sandringham Football Club
For further information: View the flyer
To register: Click here

Share this update with your staff and colleagues 

 Print a copy for your lunchroom or notice board!

Sharing this monthly update is best done by forwarding it because it maintains the embedded hyperlinks. However, if you cannot forward this update to your staff or colleagues, you can print a copy and display it on your staff noticeboard.
The printed version includes instructions (on the last page) to view the update on our website and access the links to services, resources and educational opportunities.
Print this update

New website content

Especially for aged and health care workers

Advance Care Planning Australia have updated their website content to help aged and health workers understand their role and responsibilities for advance care planning.

The new and updated information provides guidance to ensure quality ACP processes, conversations, documents, storage, and activation.

National Elder Abuse phone line

The National Elder Abuse phone line is a collaboration between the Australian, state and territory governments and provides free and confidential information, support and referrals.

1800 ELDERHelp is a free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory. Print a poster to promote the National Elder Abuse phone line in your service.

Please note: Elder abuse phone lines are not crisis support services, and operating hours and services vary across states and territories.

The Flying Doctor Memory Lane

Get your free digital support pack

This free service supports people in end of life care to visit a place of personal significance. The service is free for anyone who meets the eligibility criteria, regardless of where they live in Victoria.
To promote this service and help tell the story of Flying Doctor Memory Lane, new resources in the form of a free Digital Support Pack has been developed and includes: 
  • A PDF of the Flying Doctor Memory Lane Poster in two variations – scalable between A2 and A4 so you can print and share this as it suits you.
  • A PDF version of our new Flying Doctor Memory Lane Leaflet
  • Feature stories of our service-users to share and help tell the Memory Lane story
  • video detailing the interior fit-out of our Memory Lane vehicles.
  • Social media tiles for you to share via your social networks.
For more information about a Memory Lane journey view the Frequently Asked Questions, and take a look at the interior of the custom made Memory Lane vehicle

Free campaign resources

Download and share

Palliative Care Australia's national education campaign – Palliative Care It's more than you think. – aims to engage the community in a conversation about the benefits of palliative care. The campaign website has multimedia resources that individuals and organisations are encouraged to use to spark conversations about the benefits of palliative care and challenge perceptions that palliative care is a 'last resort'.

Registrations and abstract submissions now open

This biennial conference brings together Australian and New Zealand nurses with an interest in delivering high quality, contemporary palliative care. In 2022 the conference will be delivered in a virtual format over 4 days from 1 - 4 May.

Abstracts are open until 4 February and early bird rates are available until 1 April.

For further information, including the full program: Click here

Regular online information sessions

Free and presented every month 

The Office of the Public Advocate (OPA) has introduced a series of short weekly webinars and longer monthly webinars, that cover the following topics on a rotating schedule:
  • Enduring powers of attorney,
  • Medical treatment decision-making, and
  • Guardianship and administration
No registration is required, and participants will have the opportunity to ask questions. 

For further information, a calendar of events, and links to the sessions, visit the Information sessions page of the OPA website.
Education & training opportunities calendar

See upcoming local and online activities

Education and training opportunities are listed on our website calendar and can be viewed as a list, by calendar month or by day.  Simply use the View As button on the right side of the page to make your selection. 

Education & training opportunities

For GPs and practice nurses

Palliative Care in General Practice (online)

Presented by Program of Experience in the Palliative Approach (PEPA)

This 2-hour workshop is for General Practitioners based in Victoria who care for people with a life-limiting illness. Practice Nurses are also welcome to attend. 

Facilitated by:  Dr Rowan Hearn – Clinical Director Palliative Medicine, Calvary Health Care Bethlehem

When: Thursday 16 December 6pm – 8pm
Where: Online via your PC or device
Cost: Free
For further information and to register: Click here
Please note: This workshop includes a prerequisite activity – details are available through the link above.

For those working in aged care

Victorian Aged Care Education & Training (VACET)

Developed by ACEBAC at La Trobe University

The scope of this education and training package is to build capacity and capability within the Victorian Residential aged care sector workforce. The focus is on three care areas:

  • Dementia Care
  • Recognising and providing a palliative response to care
  • Oral and dental hygiene and links to health and well-being

Each category of learning has a number of modules that have been designed to be completed in around 30 minutes.

When: On demand
Where: Online via your PC or device
Cost: Free
For further information or to access the modules: Click here

For clinicians interested in end-of-life law

End of life law for clinicians

Developed by the Palliative Care Education and Training Collaborative

This free, online national training program is for allied and other health professionals about the law relating to end of life decision-making. There are 10 training Modules which cover the key concepts of end of life law including: 

  • The role of law in end-of-life care
  • Capacity and consent to medical treatment
  • Withholding and withdrawing treatment
  • Advance Care Planning and Advance Care Directives
  • Substitute decision-making
  • Legal protection for providing pain and symptom relief
  • Children & EOL decision making
  • Futile or non-beneficial treatment
  • Emergency treatment for adults
  • Managing conflict 

When: On demand
Where: Online via your PC or device
Cost: Free
For further information or to access the modules: Click here

For all health professionals

Understanding dementia MOOC 

Presented by Wicking Dementia Centre, University of Tasmania

This free online course offers the latest in dementia research and care. It provides knowledge designed to maximise quality of life across the journey of dementia for people with the condition, their families and caregivers. Average of 3 hours per week over 7 weeks to complete.

When: February 2022
Where: Online via your PC or device
Cost: Free
For further information or register: Click here

PEPA Palliative Approach - Communication Skills (online workshop)

Presented by Program of Experience in the Palliative Approach (PEPA)

For health professionals with little or no palliative care experience, who want to develop confidence in communicating with people with life-limiting and chronic illnesses, and their families. Topics covered include:

  • Overview of the palliative approach
  • Introduction to communication skills
  • Case-based experiential learning (facilitated communication skills practice

When: Wednesday 16 February 1pm - 5pm Where: Online via your PC or device Cost: Free  For further information or to register: Click here

Information & resources

Competency standards framework - For culturally responsive clinical practice  

The Migrant and refugee health partnership has developed a competency standard framework for clinicians to better work with migrants and refugees. Resources are free and can be downloaded here.


COVID-19 outbreak management toolkit - For residential aged care  

When a positive case of COVID-19 is identified in a residential aged care facility (RACF), immediate action is required by the facility to reduce further transmission and keep residents, staff and visitors safe. It is mandatory for Victorian RACFs to follow the steps outlined in the Victorian Residential Aged Care Facility COVID-19 Outbreak Management Toolkit.

Updated with new data - AIHW Palliative care services in Australia report 

The Australian Institute of Health and Welfare's (AIHW) Palliative care services in Australia report provides centralised and accessible information on a range of palliative care services. The report is updated with new data twice a year and highlights the activity and characteristics of palliative care services across Australia.

New resources to support palliative care for Aboriginal and Torres Strait Islander Australians 

The Aboriginal Health and Medical Research Council (AHMRC) has created two culturally appropriate resources - Journey to Dreaming Toolkit and Journey to Dreaming Diary – that provide information and activities to help provide family-centred palliative and end-of-life care prepare patients for the end-of-life journey.

Palliative Care Education Directory (PaCE) 

PaCE is a resource directory for educators and health and aged care providers in the form of a mobile-responsive web-based app. PaCE helps you find palliative care-related learning and teaching resources for a variety of professions and practice contexts. The directory includes information for approximately 200 resources developed by the National Palliative Care Projects. 

Report: 2021 Oceanic Palliative Care Conference 

This report compiles the Croakey Conference News Service coverage of the 2021 Oceanic Palliative Care Conference and covers a variety of topics including lessons and challenges for palliative care amid a pandemic, how we ensure good and dignified deaths in COVID-19 and beyond and, palliative care needs to address end of life discrimination experienced by LGBTIQ+ people. 

Building resilience: A practical guide 

In this booklet, developed by the NHS in the UK, you will find information about what resilience is and why it matters. The contents include information and activities about the importance of resilience, recognising and coping with pressure and stress, and personal development to build your own resilience, health & wellbeing.

Self care for those in the helping professions: Fact sheet 

This fact sheet produced by the Australian Centre for Grief and Bereavement reminds those working in the helping professions that looking after your well-being will help you to be productive and care for others. It includes strategies to support workplaces to support self-care and practical tips for personal self-care.

Responding to COVID-19

Information & resources 

For the latest COVID-19 health and clinical advice

Department of Health & Human Services

This website includes the most up-to-date Coronavirus (COVID-19) resources, information, plans and guides for health professionals working in Victoria.

Especially for those working in palliative care


Resources from Caresearch 

Caresearch has multiple web pages that list resources for palliative care and care at the end of life in the COVID-19 context and according to role, setting, or source.


Especially for those working in the aged care sector


Resources from DHHS 

The Department of Health and Human Services has a web page with information and resources to support the aged care sector in responding to the coronavirus disease.

Resources from ELDAC

ELDAC's Being Prepared for COVID-19 page is being updated regularly, with specific information for:
  • aged care
  • services and organisations
  • GPs and other health professionals
  • older people and their families
  • the workforce
  • people who speak languages other than English 

For those working with people with a CALD background


Fact sheets in easy-English and 56 other languages 

The Department of Health and Human Services (Vic) has created web pages and resources in 56 languages which provide Information, updates and advice about the outbreak of coronavirus (COVID-19). Topics include: 
  • Face coverings
  • Current restrictions
  • Advice for all Victorians
  • Support available
  • Resources

Information in audio and video format

Health Translations is the one site where people can access high-quality consumer-focused translated materials on COVID-19 produced by government & community agencies Australia-wide.
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Who we are & how you can contact us: 


Name                            Role                                        Phone                            Email
Tanja Bahro............ Consortium Manager..............0418 584 106
Tess Storr................Administration Officer.............0428 485
Jane Newbound......Aged Care Project Officer..... .0433 418 
Lee-Anne Henley....MND Shared Care Worker......0428 264

Our members include:

Ex Officio Members include:

  • Cabrini Palliative Care Services
  • Bolton Clarke
  • Southern Metropolitan Integrated Cancer Service (SMICS)

For general inquiries to the SMRPCC please email 

Copyright © 2021 Southern Metropolitan Region Palliative Care Consortium, All rights reserved.
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