6 July 2020

Dear colleague


PSNC have had an exceptional response to their Pharmacy Advice Audit and thanks pharmacies who took part last week. They have decided to extend the participation deadline to make sure no pharmacy misses out on the chance to submit their data.

Pharmacy teams now have until 10 July 2020 to capture information about the advice they give to their patients and local communities, and submit that data to PSNC via PharmOutcomes.

As a reminder, to successfully complete the audit, pharmacy teams will need to:

  1. Record patient/customer interactions where advice was given by either a non-pharmacist team member and/or a pharmacist.
  2. Carry this out for one whole day recording all consultations. (To be a valid audit, each pharmacy needs to achieve at least 20 consultations, therefore a small number will need to continue for a second day.)
  3. Estimate the percentage of consultations that were recorded during that time period (this is to recognise that some consultations may be missed).
  4. Rate your confidence in the advice given to help identify areas for improvement to reflect on post-audit.
  5. Enter the data on PharmOutcomes.
This audit will help demonstrate the added value your pharmacy team delivers and, alongside data from other pharmacies, will assist PSNC in gathering evidence to support the ongoing funding negotiations, including our call for more investment in the sector.

Further information and audit resources


Alison Williams
Business Support Officer
Contact Us

CPCW, PO Box 318, Runcorn, Cheshire, WA7 9DA

Tel: 07828 832782 | Email:

Subscribe    Unsubscribe

** NOTE: For business purposes the LPC may share your email address with commissioners
- if you do not wish your email address to be shared please email the LPC office on the email address above **

This email and any attachments are confidential and are intended only for the named recipient.  They should not be disclosed in response to a Freedom of Information Act request without first contacting me for my comments.  If you are not the named recipient you must not disclose, distribute, forward, copy, store or use this email or its attachments in any form.  If you have received this email in error, please accept my apologies and promptly inform me by email or by telephoning the above number.  Please also immediately delete this message and any attachments from your systems.  Thank you.

This email was sent to <<Email Address>>
why did I get this?    unsubscribe from this list    update subscription preferences
Community Pharmacy Cheshire & Wirral · PO Box 318 · Runcorn, Cheshire WA7 9DA · United Kingdom

Email Marketing Powered by Mailchimp