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This week is Carers Week. Census in 2011 on Wirral revealed that we had 40,340 unpaid carers. However, we know that 1 in 3 people, young and old, are likely to provide some level of care for family or friends.

Wirral partners have come together to try to raise extra awareness this Carers Week and celebrate just how much they do!

Pledge your support for Carers through the carers week website

If you use social media, please use the #Hashtags below to spread the word!

Caring can be a wonderful thing. It can bring us closer to our loved ones and enable them to get the most out of life. However, being a carer can also be emotionally challenging in different ways. Over time, daily challenges such as juggling employment, finding time to look after your own needs and worrying about your loved one can impact on your own emotional wellbeing and mental health. Caring without the right information and support can be tough.

This is link to Carers Week leaflet

We have looked to provide information and links on events and ongoing support.

Wirral Council has joined up with Carers UK to provide a free package of support for carers, including the Jointly care co-ordination app for smart phones, tablets, laptops or PCs. When you register for the website, please use the Free access code DGTL2844


Every year significant numbers of Carers feel unable to carry on caring because of illness or injury, this can result in the person you care for going into long term care prematurely.

It is important that you also take care of yourself. Your GP practice holds a register of patients who are Carers, so make sure your doctor and other healthcare professionals are aware of your caring responsibilities.  Ask about the support your GP Practice can offer you as a Carer e.g. health checks, the flu jab, accessible appointments and referral to support services.

Talking Together Wirral

You may have experienced feelings of loneliness and isolation, stress or lack of sleep which can sometimes lead to depression, anxiety and low mood. If this sounds familiar to you, you may find it helpful to talk to someone about your situation.

Talking Together Wirral provide NHS talking therapies with qualified therapists and counsellors who can support you by talking through how your caring responsibilities are affecting you; and develop ways of managing your emotional wellbeing. Talking Together Wirral services are free to access and therapy can take place digitally via video call (such as Skype or Zoom) or telephone support; so you do not have to worry about leaving the house if you are currently shielding.

To find out more and to refer yourself to this service, please visit the Talking Together Wirral website by clicking here. You can also contact the service if you do not have access to a digital device that enables video calling, to find out how you can be supported to access talking therapies.

Call: 0151 649 1859 or Email:

Seeing the Light Through the Armour - Thinking differently to shielding

Age UK Wirral, Healthwatch Wirral and Wirral Citizens Advice have created resource packs on Shielding for individuals and professionals. Containing simple messages and advice, the information aims to help people thrive through this challenging time.

Visit the link below to find out more

WIRED Carers Support

Available for ongoing bespoke support for Wirral unpaid carers

WIRED have put together a Digital Events Guide for Carers Week

To contact the Carers Health and Wellbeing Service please call the Carers helpline on 0151 670 0777 email or text CARER to 87007.

Age UK Wirral

Provides support to anyone providing informal unpaid care to an older person through a range of local services.
•    Wirral Dementia Crisis Line at Age UK Wirral is 0151 488 7804

Further Wirral information can be found here:

National Government information can be found here:

Family Tree Wirral

Supports families and carers of people with complex mental health needs who live in Wirral. They arrange regular training events and social activities that help families support the person they care for and publish Family Tree News, a regular newsletter. Their services are currently on hold- to get updates around this please follow:

Or you can call 0151 488 7708

The Martin Gallier Project

Dedicated to "Preventing suicides, breaking down stigmas, and supporting families” The Martin Gallier Project now runs Applied Suicide Intervention Skills Training (Suicide First Aid) in the New Ferry area of The Wirral. Funded and low-cost places may be available where there are suicide related concerns for a family member, please get in touch via their page.


If you are caring for someone who has served in the armed forces Wirral Veterans CIC – is offering Mental Health/Crisis Support For national information:

Parent carers

Parent carers seldom feel like 'carers'. They are first and foremost parents. But being a parent of a child or adult who needs additional support means you are a carer – and there is help available for you too.

SEND snapshot for parent carers, written by Local Offer Wirral to support and signpost you to Wirral SEND services, provides an update on how they are operating during the lockdown. There have been lots of adjustments put in place to ensure that services and organisations can continue to offer care, support, and advice even during these challenging times.

The Positivitree

A small local Wirral organisation that has the mission to empower parents & carers with self-care tools and experiences that improve wellbeing. They offer a variety of opportunities through their Facebook page

Wirral Mencap

Provides specialist information and advice for people with a learning disability, their parents, and carers. This service is led by Tina and is still available.

Just call 07597986437

Barnardo’s Young Carers

Supports children and young people in Wirral who are looking after a family member who is ill, disabled, has mental health problems, or is misusing drugs or alcohol.

Barnardo’s want to put out a plea for all our partner agencies/others to check whether young people may be struggling (possible young carers) and ask the direct questions as young people will not identify themselves unless asked.  The service takes self-referrals (from young people/families) and referrals from partners via referral forms or telephone referrals if easier.


Young carers people/families access free 1:1 tuition during this time

Carers UK Coronavirus - Further support

Carers UK have put together guidance on being prepared and contingency planning, we have answered some of your common questions around how to protect yourself and those you care for.
Click on the links below for answers to common questions about:  
For the latest updates on changes to the benefits system, see A-Z of changes to benefits, assessments and support. See below for more topics:

Drug and Alcohol Support

Wirral Ways to Recovery is a free and confidential drug and alcohol service offering support for adults (including offenders), young adults, families, carers and affected others in Wirral.

To refer yourself or someone you care for please click on the link below.

Keeping people safe - Safeguarding is everyone’s business

During the COVID-19 crisis, it is particularly important to safeguard adults with care and support needs. They may be more vulnerable to abuse and neglect as others may seek to exploit disadvantages due to age, disability, mental or physical impairment or illness.

For further information and contacts please visit the Merseyside Safeguarding Adults Board website here:

Inclusion and Diversity

Healthwatch Wirral continue to do our best to try to ensure all of our information is accessible to all; please get in touch to request in different formats. The Healthwatch Wirral website also offers ReciteMe functionality that support additional accessibility:

Learning Disabilities

Easy read COVID-19 Information - National Mencap

British Sign Language

Translations of government announcements and other health advice
You can also contact MSDP by Telephone: 0151 649 8194

Email: or go to their website:

DeafBlind UK

Need Batteries for your Hearing Aids, Cochlear Implants, or BAHA?

Chloe's and Sophie's Special Ears Fund is supporting all Deaf children, young people and adults with batteries.

Email: or text 07935056499 Post to all of UK. FREE of charge.

Spare5 Toolkit and GAIT

Let us point you in the right direction. Our free signposting directory is mobile-friendly, easy to use and contains services funded for Wirral residents.
Find out more
Copyright © 2020 Healthwatch Wirral, All rights reserved.

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