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This newsletter is sent to everyone all partners of Hogia Ferry Systems or operators in contact with us in matters regarding our reservation and ticketing system. If one of your colleagues does not receive this newsletter but wishes to do so in the future, please contact aftersales@hogia.fi so we can add them to the mailing list.
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Warm summer greetings from Vasa, Finland!

Spring has finally turned to summer, and for all of us in northern Europe it's a very welcome time.  Some of you will be enjoying your busiest period, and we hope the ferry goers are out in force and making the most of the holiday season.  For our customers and friends south of the equator enjoying quieter or colder months, we hope all is going well preparing for your coming Spring.

Hogia Ferry Systems have had a really busy last 3 months.  The sales department has been travelling the length and breadth of the globe visiting our clients and building foundations with new customers. The aftersales department has been working flat out for our exisiting customers, and the development team have been working tirelessly to bring your latest release 2016-R2.

Please take time to look through our news letter.  These are exciting times!

Warm regards, Hogia Ferry Systems
NEW CUSTOMERS


HH Ferries
Hogia Ferry Systems has been selected as the long-term partner and supplier of a standard software system for HH Ferries. Their ferry operation runs between Helsingborg in Sweden and Helsingör in Denmark. Hogia Ferry Systems’ BOOKIT product is already live and handling ticketing, reservations and invoicing for both commercial and tourist bookings.

"With high requirements for reliability and speed, we needed a standard system that was thoroughly tried and tested, and we were recommended to contact Hogia. The broad scope for integration, and BOOKIT’s ability to work with these in an efficient way, were other key factors in our choice. We are more than satisfied with the references we received and with all the possibilities we get from using BOOKIT", Jens-Ole Hansen, Chief Operating Officer of HH Ferries.
 

In addition to HH ferries, we have signed contracts to deliver BOOKIT to a further 3 new clients! We wish them a warm welcome to the BOOKIT community and look forward to a long prosperous relationship working together.  We will let you know more in the Autumn news letter but in the meantime, keep an eye out for the press releases!

CUSTOMER NEWS

News from Bay Ferries
Bay Ferries of Canada has announced completion of the refit of the
Alakai and she has now successfully completed sea trials. From the 15th of June "The Cat" as she is known, will begin her daily service between Yarmouth, Nova Scotia and Portland, Maine. The catamaran ro/pax has capacity for 850 passengers, 20 trucks and 90 cars. Her service speed is 35 knots, cutting the crossing time on her new route to 5.5 hours. 
Watch the Detyens Shipyards' refit and repair video
here


Photo: Red Funnels' Murray Carter, Chris Elliott and Jiten Desai

More awards for Red Funnel

Red Funnel has recently won awards for best ‘Social Customer Services Team’ and best ‘Customer Experience Team’ in the London & South East Contact Centre Forum Awards. What's more, the readers of Group Travel Organiser chose Red Funnel as a finalist in the 2015 Group Travel Awards category of 'Best Sea Crossing Operator for Groups' and for the second year running Red Funnel has been nominated for 'Ferry Operator of the Year' in the 2015 National Transport Awards.

Destination Gotland goes live with Automatic Number Plate Recognition

In May, Destination Gotland went live using ANPR for passenger vehicle check-in.  At the height of the season, ferries Visby and Gotland have to load and unload as many as 1500 vehicles in 40 minutes.  Integrating ANPR with BOOKIT both speeds up check-in time and improves customer service.  Bookings are pulled up automatically, and car passengers can be greeted by name and processed quickly. 

Red Jet Launch
The Red Jet 6 was launched at the end of May, before her official naming ceremony which will take place in Cowes on July the 4th.
Red Jet 6 was build on the Isle of Wight, and is the first vessel of its kind to be built in the UK in over 15.  She will have capacity for 275 passengers, a luxury level interior, on board bathroom facilities, and a new high bandwidth ship-to-shore Wi-Fi system. On-board screens will show connecting services for buses and trains via Hogia's TIMS passenger information system.

CONFERENCES AND EVENTS 2016

Photo: 2015 BOOKIT conference in Stenungsund, Sweden
 

BOOKIT Conference 2016
From the 5th to the 7th of October, Hogia will be holding the annual BOOKIT conference.  Traditionally it is held on the premises of one of our cuctomers, however this year it will be held just outside London, so as many of our more distant customers are able to join us!  Clients from across the globe will be warmly welcomed in London, where they can exhange ideas and information, and enjoy a glass of something chilled by the Thames.  For those of you that haven't confirmed numbers or who would like to hold a presentation, please let us know.
 
International and national conferences 2016

This year Hogia ferry Systems have been exhibiting and visiting meeetings and conferences to support our exisitng customers and promote our brand to new ones.

 

Held aboard the Tallink Silja Symphony, Hogia Terminal Systems' MD Kicki Bjurström held a talk on improving efficiency in the terminal at this years' Shippax Conference

 
 
Discover Ferries is the promotional organisation for ferry travel in the UK and Ireland. On the 15th of June they held their summer meeting on-board the
HQS Wellington on the River Thames in London. Hogia Ferry Systems were proud co-sponsors of the event. 
  

The 41st Annual Interferry conference is in Manilla this year hosted by Chet Pastrana, president of the the Archipelago Philippine Ferries Corporation.  Niclas Blomström and Meri Rigby will be attending to represent the Hogia Group.  We look forward to seeing you there.

 

Niclas will also be travelling to Canada this autumn to support our Canadian customers at this year's annual CFOA conference. 


Hogia Group news


Hogia Public Transport Systems - Helsinki Buses
Helsinki's Public Transport was renewed in 2016 and Project Manager Satu Rönnqvist is very satisfied. (Using Hogia Public Transport Systems) "The greatest renewal is that you can follow public transport in real time". With the help of monitors, the driver can give passengers realtime information about the locations of buses and trams. All bus stops in Helsinki, Espoo and Vantaa will have real time signs, and passengers will also be able to get realtime info for the entire public transport network, via the travel planner on their mobile phones and devices.

Hogia Termninal Operating Systems - Skaraslättens Terminal AB
Skaraslättens Terminal in Gothenburg, handling empty containers for shipping lines, needed a system to take control and create transparency in the operational activities. The terminal have chosen Hogia as their supplier of a Terminal Operating System and will be able to handle increased volumes and which enables for standard EDIFact integrations with external parties involved in the logistics chain - all to improve the terminal's operational efficiency and effectiveness.

Hogia UK
June saw Hogia making a significant contribution to the European Intelligent Transport Systems Congress 2016 held in Glasgow.  Gary Umpleby, our Hogia UK General Manager, worked on the Delivery Committee alongside of ITS United Kingdom to deliver a very successful Maritime Special Interest Session.


Hogia Ferry Systems' Customers


BOOKIT - Ticketing and reservations system for passengers and freight
Algerie Ferries : Bay Ferries : Bintan Resort Ferries : Block Island Ferrry : CAI Nunatsiavut Marine : Destination Gotland : HH Ferries : Linda Line Express : Marine Atlantic : Northumberland Ferries Ltd : Red Funnel : Riverside Marine - Fantasea Crusing Magnetic  : SERCO NorthLink Ferries : Svenska Orient Linien : Wagenborg Passagiersdiensten : Ålandstrafiken

TIMS - Realtime Passenger Information System
Red Funnel


Hogia TOS - Terminal Operating System
Marine Atlantic






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Hogia Ferry Systems · Cirkelvägen 4, Vasa, Finland · Vasa 65100 · Finland