This bulletin will be distributed bi-weekly.

LCNI Social Security Bulletin

No. 31 -  23 March 2020

Law Centre NI Service Delivery - COVID-19 Update

Need advice about your employment rights? Need advice about your social security entitlement?

Our free and independent legal advice lines are continuing as normal to make sure you get the advice you need at this critical time.

We anticipate that, at this time of great uncertainty for so many, there will be an increased demand for free and independent legal advice, particularly in the areas of employment rights and social security entitlement. That's why we have made arrangements to ensure the continuation of our advice line service. We’re here to help.

You can call us on (028) 9024 4401, during our normal hours of service, Monday to Friday, 9am - 5pm.

To protect the safety of our staff and clients, we are no longer offering face-to-face appointments. However, we are working to continue our service to the best of our abilities.

If you have any further queries, please do not hesitate to contact us on (028) 9024 4401. If you are having difficulty getting through because our phone lines are busy, please email us at

Adviser Network Seminar

Advisers assemble.

Law Centre NI will be hosting a special 'Adviser Network Webinar' to update advisers on key changes to law and practice in relation to social security entitlement and employment rights.

This is an opportunity to bring advisers together from across Northern Ireland to help people keep up-to-date with changes during this challenging time of increased demand for advice services, changes to service delivery and a shifting legal landscape.

It is also an opportunity for advisers to feed back their experiences from the frontline.

When: Friday 27th March, 11am - 12pm
Where: This is a webinar held on the Zoom platform*

*It is essential that you RSVP, along with your email address, to ensure our training team can invite you to join the webinar and ensure you have all the necessary information in advance of the meeting.

At the meeting on Friday 27th March two legal officers from our employment and social security hubs will explore the following topics:

1. Changes to social security law and practice in response to COVID-19

A number of important changes have been brought in to help protect existing claimants and to support new claimants. Our social security legal officer, Owen McCloskey, will take you through his updates from the Department for Communities, look at the implications of these changes and touch on some key questions that remain.

2. Employment rights and COVID-19

Our employment rights advice line has been inundated with queries from people being made redundant in response to COVID-19. Our employment solicitor, Clare Coulter, will look at key trends coming through the advice line, rights around redundancy and recent changes in the law.

3. Discussion

This is your opportunity to direct questions to our legal advisers and share your experience from the frontline during this challenging time.

For the latest news follow us @LawCentreNI 


For latest news and events, visit our website:


Law Centre (NI) is a charity working to promote social justice.  The services we provide help ensure that more people who would otherwise be unable to access justice can do so.

Subscribe to our newsletter for regular updates on all our areas of work.

Law Centre (NI) members benefit from our advice and representation support services for advisers, courses at reduced prices and free publications.
Find out more:
Becoming a member

We are offering the Welfare Reform Advice Programme...

WRSP team
If you encounter a complex issue our Welfare Reform Support Team can provide you with advice: 028 9024 4401.


Copyright © 2018 Law Centre (NI), All rights reserved.

 Law Centre NI 

promoting social justice through legal advice, representation, policy, training and publications