Recently, I have come across several occurrences where an employee is clearly reporting to the wrong person in the organization. Like divorce, which hurts men, women, and children, a flawed reporting line hurts the manager, the subordinate, and everyone else. Here are some guidelines by which to judge a reporting structure.
Since my training programs include interpersonal skills, it's no surprise that my clients and I often spend considerable time dissecting their relationship with their boss. What is surprising is how bad those relationships can be, sometimes really dysfuncational and toxic. And although it can take two to tango—that is, there are times when both parties have contributed to a nasty relationship—there are other times when I wonder who on earth thought this person was capable of being a manager.
Signs of a Bad Boss
Bad bosses have a lot in common. Businessinsider.com tells us what.
In case you enjoy being appalled, here are stories submitted by readers of The Guardian about their bosses, good and bad.
And more from a website devoted to bad boss stories
Don't miss the guy who submits his resignation on a really beautiful cake. Some employees have a lot of class despite their managers.
How to Be a Good Manager - Excerpt from The Discreet Guide
Being a good manager is how you can differentiate yourself from most mediocre managers. Here is an excerpt of Chapter Eight from The Discreet Guide for Executive Women, including your responsibilities, how to treat employees, how to give performance appraisals, negative feedback, how to terminate someone, and what constitutes the management partnership. When you become an outstanding manager, the path ahead of you is wide open.
Harvard Business Review explains why good managers are so rare - Companies pick the wrong ones
Gallup finds that companies fail to choose the candidate with the right talent for the job 82% of the time. Most companies promote workers into managerial positions because they seemingly deserve it, rather than because they have the talent for it. And nothing fixes the wrong pick.
What Good Managers Do:
— Listen and explain
— Develop, encourage, applaud and correct their employees
— Address conflict, make decisions, hold people accountable
— Be fair, respectful, clear, and appreciative
Additional "Boss" Resources:
— Fairy Godboss - Company Reviews for Women, By Women
— SHRM: Society for Human Resource Management
— Chipotle: A Case Study
— A Good Manager according to Wikihow (in pictures!)