In the Loop

Hello and welcome to the summer edition of ‘In the Loop’, dft’s quarterly bulletin for friends and colleagues worldwide.

In each edition we would not only like to include a round-up of news and developments from digital film technology (dft), but also to give some of our customers the opportunity to share their news and projects too.

If you have something to share, please contact us and we will be delighted to include it!

dft website updates

Over the past couple of months we have been working hard to update our website. We have added lots of new content and made changes to layouts to make things like case studies, news and whitepapers more interesting, visible and accessible – especially on mobile devices. Take a look and let us know what you think!

Come and see our wet-gate in action!

We launched our new wet-gate for Scanity HDR at NAB earlier in the year. The wet-gate is perfect for badly damaged film and works by passing film through a fluid tank, which fills film surface deficiencies with a fluid matching the refraction index of the film base, at the point of scan to provide near perfect quality transfers.

There has been huge interest in the wet-gate, and we’ve had lots of requests for demonstrations since NAB.

Obviously, health and safety regulations meant that we couldn’t operate the wetgate using the usual fluid tank at NAB (we used water during the show), so we would like to extend an invitation to you all to come and see it working at our new beta site in Germany, which will be up and running from November.

If you would like to visit us in Germany contact Simon Carter to arrange an appointment. Alternatively, you can read about how it works on the white paper

Improving the service we provide to you

Following your feedback, we reorganised the way we deliver customer support. The support team now comprises both product management and technical customer service (PM and TCS), which means that customers receive an enhanced level of expertise, whilst also ensuring that customer insight is fed directly into the research and development process.

The combined team is now managed by Henning Hann, who works closely with the service and support teams based in the US, Germany, UK and India, to ensure customers receive the best possible support from their installations and throughout the product lifetime – from day to day service and support issues, through to emergency breakdown and repair.

US office expansion
We have also been very busy in the US, moving our service centre to Burbank, CA. The new premises is much larger and enables an expansion of the service we now provide – so in addition to holding an increased range of parts and spares, we’re also able to provide product demonstrations as we now have the space and facility to show Scanity and Phantom II! All of our telephone and email details are just the same, and if you would like to arrange a product demonstration in Burbank, contact Simon Carter or Paul Stambaugh.
Latest installations

Over the past couple of months, we are pleased to announce two new installations – the first in Thailand for the National Thai Film Archive, which has recently celebrated it’s 30th anniversary and holds most of the country's national film heritage. The second installation is in Japan, for Tokyo Labs Ltd, who are one of the most prestigious film laboratories in Japan . Details of both of these installations will be available in the next edition.

Customer spotlight

It’s always good to hear about the work that our customers do using dft film scanners. If you would like us to feature your work, we would love to include it, so please keep us up to date!

- Scanity used in restoration of The Criterion Collection’s ‘The Black Stallion’

1979 classic children’s film ‘The Black Stallion’ has been recently remastered and re-released as a Blu-ray disc. The original film was highly commended for having high technical standards which led to a Lifetime Achievement Award by the American Society of Cinematographers for Director of Photography Caleb Deschanel, and a Special Achievement Oscar for Sound Editor Alan Splet.

The new digital transfer was created in 4K resolution on a Scanity film scanner from the 35 mm original camera negative, which was then restored in 2K resolution.

- Nice Shoes expands service

Nice Shoes, an NYC-based post production studio renowned for colour grading and finishing for almost 20 years, has seen an increase in demand from clients with film libraries that require upgrades to modern digitalization formats. Utilizing the Scanity in tandem with Nice Shoes' robust workflow and storage, has allowed the studio to efficiently upgrade and preserve material previously finished in SD to HD, 2K and 4K standards.

"We have a lot of great projects in-house that we can't talk about yet," said colorist/partner Chris Ryan. "Its incredibly rewarding to collaborate with these clients and preserve important historical footage, to make sure it will be around for years to come."

  What's coming up

Look out for dft at the  AMIA conference in Oregon in November.

Also, don’t forget the FOCAL International Awards. There is a category for Best Archive Restoration and Preservation project and the deadline for submission is December 1st 2015 - why not give it a go!

  Thank you
If you would like to contribute to future editions of the newsletter in the ‘Customer spotlight’, or if you have an idea for a future quick survey, then please contact us and we’ll be delighted to include it!

As ever, if you need to speak to someone about purchasing new technology,
contact Simon Carter.

If you have a technical issue contact our technical support team and for SLA sales contact Paul Giles. For any marketing enquiries, email our Marketing team.
dft is proud to support AMIA, FIAF and FOCAL International
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