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HealthWest Update
HealthWest Partnership aims to bring local communities, organisations and councils together to achieve real improvements in health and wellbeing for everyone in Melbourne’s west.
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Welcome to the September HealthWest Update! We have been hard at work at HealthWest and have some great updates to share with you...

I am thrilled to share our HealthWest Highlights 2017-18 with you. At HealthWest we work across a variety of projects and areas, and this infographic provides an overview of our key achievements for 2017-2018.

You can see a full-size version of the HealthWest Highlights below.

Access & Equity at HealthWest

The arrival of September means that rollout of NDIS across Melbourne’s west begins in just a few short weeks, on 1 October. With the growing focus on consumer choice and control seen in the NDIS and Aged Care reforms, it’s more important than ever that our sector is capable of meeting the changing needs of our consumers and communities.
The Access & Equity team has been working with members to build their consumer focus and responsiveness through our Workforce Mutuality, Health Literacy and Pathways for Children with Developmental Delays projects. Common threads run through this work – the need to partner with consumers and community members during this work, the depth of knowledge and expertise that our diverse partners can draw on; and the passion of the people involved and their commitment to work together to achieve shared solutions. These things are reflected in real change that can be seen among our members, sectors and communities. You can read more about Access & Equity team activities in the project updates.

Staff movements

HealthWest recently farewelled Cuong La after four years. During his time here Cuong contributed significantly to our place-based and community-led work, most recently managing the Working Together With Men project seeking to prevent violence against women and children. Huge thanks to Cuong, and we wish him well in his new role at Our Watch.

HealthWest has also welcomed two students who are completing university placements:
  • Rebekah Panzarino (Victoria University) is working to evaluate and revitalise the Diabetes Out West website, which provides information about services for people with diabetes in Maribyrnong, Brimbank and Melton.
  • Clare Hogan (La Trobe University) will support our work to build social inclusion in the West. For more information on social inclusion see the July HealthWest Update.
Welcome Rebekah and Clare!
Mindy Allott
Systems Integration Manager 
(03) 9248 9658

HealthWest Highlights 2017-18

HealthWest Highlights 2017-18
Project Updates

Are you a health literacy champion?

We’ll showcase your work online!

Have you or your organisation worked on a health literacy project? Then we’d like to hear from you!

October is health literacy month. To celebrate we’re showcasing health literacy projects of member organisations online via our website, newsletter and social media platforms. This is an opportunity for you to share your successes and inspire other organisations with your projects.
If you’d like to be part of the online showcase, please email your submission to by Tuesday 25 September 2018.
Download submission template

Evaluating the Diabetes Out West website

diabetesoutwest project
The Diabetes Out West website supports people in Maribyrnong and Brimbank to understand and manage their diabetes. Now we want to find out if its working!
  • Do you live in Maribyrnong or Brimbank?
  • Do you or someone close to you have diabetes?
We don't mind if you've used Diabetes Out West a hundred times, or if you've never seen it before!

Complete the Diabetes Out West survey
Can you help us spread the word?
  1. Share the survey link with people who might want to complete it:
  2. Print and display this poster to promote the feedback survey at your workplace.
EmailMore info: Rebekah Panzarino,, 03 9248 9656.

Drop the Jargon Day: 23 October 2018

Drop the Jargon on Tuesday 23 Oct
It’s a day when professionals working in Australian health, community services and local government commit to using plain language.

It’s about:
  • Using plain language when you communicate – with both staff and clients
  • Explaining medical and technical terminology
  • Checking that information has been understood by your clients
  • Working with a professional interpreter when your clients have low English proficiency
  • Politely pointing out when your colleagues are using jargon.
  1. Pledge to Drop the Jargon at work
  2. Organise a morning tea on Tuesday 23 October to promote the importance of using plain language at work. Everything you need (posters, videos, activities, banners) are on the website.   
  3. Let everyone know what you did through social media #dropthejargon18

Workforce Mutuality: a closer look at the first three standards

The pilot for the HealthWest Standards for Workforce Mutuality is now well underway. But did you know that the Workforce Mutuality Standards are actually made up of six separate key areas of impact, also known as ‘standards’? In this edition of HealthWest Update we look at the first three standards and how they can help organisations to build their workforce to reflect the actual diversity of the community and thus better meet the needs of the community.
Standards for Workforce Mutuality
Standard 1: Making workforce mutuality a priority
Focuses on the crucial role of leaders

Standard 2: Creating an organisational culture that values diversity
Prioritises creating a whole-of-organisation culture

Standard 3: Building job pathways for a diverse community
Takes a collaborative approach to tackling this problem

Download the Standards
EmailMore info: Martin Plowman,, 03 9248 9664.

Seat at the Table: Zine making and sensory garden activities this October

Help us spread the word about the following activities open to young people from refugee or asylum-seeker backgrounds. Click on the images to download each poster or direct people to
Zine Making
WEDNESDAYS in October, at Visy Cares Hub, Sunshine
Sensory garden
TUESDAYS in October, at Phoenix Youth Hub, Footscray
Link to sign up to activities
EmailMore info: Helen Scudamore,, 03 9248 9662.
Access & Equity Resources

Self-management and the NDIS

The National Disability Insurance Agency (NDIA) has released a series of resources to assist participants looking to manage their own NDIS plan.

Multilingual information online: Guidelines on policy and procedures

The Victorian Government recently released guidelines which aim to assist departments and agencies to improve the availability of multilingual information on their websites. The guidelines are designed for:
  • people developing online content for translation
  • web teams that organise multilingual online content
  • professional translators who work on website content.
Access the Guidelines

How community-based initiatives address the health literacy of older adults

Community-based initiatives improving critical health literacy: a systematic review and meta-synthesis of qualitative evidence is a recently released article which explores how community-based initiatives address the health literacy of older adults and their communities. The article concludes that collaborative learning and social support could contribute to people’s understanding and ability to judge, sift and use health information.

Read here
Prevention Resources

Victoria’s Charter of Human Rights effectiveness

The 2017 Report on the operation of the Charter of Human Rights and Responsibilities, tabled in state Parliament in August 2018 has shown that the Charter has been effective in protecting vulnerable Victorians.

Read here

Victorian Gender Equality Bill: Have your say

The Victorian Government is currently consulting on a Gender Equality Bill that proposes new obligations on the Victorian public sector to plan and report on gender equality. People are invited to attend face-to-face consultations, complete a survey of make a submission.

Find out more here

Preventing sexual violence against young women from African backgrounds

This study explored how young women from African refugee and migrant backgrounds understand and experience sexual coercion and violence. Data was gathered from young women from African backgrounds and a wide range of agencies in two Australian states, Western Australia and South Australia.

Read here
For your Diary


Conference: Engagement and Integration of Chronic Care

The Australian Disease Management Association are holding a conference on Engagement and Integration of Chronic Care with a specific focus on enablement, empowerment and activation.

When: Thursday 13 - Friday 14 September 2018
Where: Melbourne Convention and Exhibition Centre
See conference flyer

Conference: aes18 International Evaluation Conference

aes18 is the annual International Evaluation Conference of the Australasian Evaluation Society. The conference will focus on transformations in diversity and power, digital innovation, big data and user-centred design, systems and capability and mindsets.

When: Wednesday 19 - Friday 21 September 2018
Where: Launceston
Register by: Monday 3 September
More info


Drop the Jargon Day

Join other professionals working in Australian health, community services and local government to commit to using plain language.

When: Tuesday 23 October 2018
Find out how to participate

Conference: NDIS and Mental Health

The theme of this conference will be Mental Health Policy, Practice & Reform: Getting it Right in a Time of Change. The conference is being hosted by Mental Health Victoria and Community Mental Health Australia.

When: Wednesday 31 October - Thursday 1 November 2018
Where: Melbourne Convention & Exhibition Centre
More info and to register
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