Hello Members of the NeoQIC Family Engagement Collaborative,
In addition to the amazing accomplishments by the teams in our Collaborative, we wanted highly that this June we celebrated National PRIDE Month and Juneteenth, both of which represent important pathways toward securing human rights, equality, and belonging among groups too often marginalized. We know that many hospitals teams are working on diversity and inclusion efforts more broadly than within our Collaborative. We provided some resources below.
Stay well,
Meg Parker and The NeoQIC Family Engagement Leadership Team
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Baystate Medical Center is located in Springfield, MA, and has a level 3 NICU. The Baystate Family Engagement QI team is led by Neonatologist Amy Blake and Nurse Manager, Stephanie Adam. Within the last seven months, the Baystate team has submitted two outstanding family-centered PDSAs!! These have focused on improving discharge timeliness by creating a multidisciplinary discharge checklist and Increase the frequency of families providing Kangaroo care. This work overlaps with two of our key drivers-- discharge planning and hands-on care. AWESOME work Baystate team!! This is incredible work you all are doing!!
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Team |
Lead(s) |
Key Driver |
PDSAs |
BMC |
Gaby Cordova Ramos, MD, Neonatologist
Meg Parker, MD, MPH, Neonatologist
Bernadette Levesque, MD, Medical Director
Aviel Peaceman, MPH, Project Manager |
Social Support / Services
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Increase standardized social needs screening of eligible NICU families using the THRIVE tool |
Communication |
Increase parent participation in family-centered rounds by calling families not present in the NICU during rounds |
Baystate |
Amy Blake, MD
Jennifer Marion, RNC-nic
Stephanie Adam, RN |
Discharge Planning |
Improve discharge timeliness by creating a multidisciplinary discharge checklist |
Hands-on Care
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Increase the frequency of families providing Kangaroo care |
Beverly |
Iris Streimish, MD |
Communication |
Increase the rate of family meetings within 48 hours after admission among Spanish-speaking families through the use of a communication checklist |
BID-Plymouth |
Esther Kisseih, MD |
Hands-on Care |
Improve initial hands-on care by the parents within the first 72hrs of admission |
Newton Wesley |
Alyssa Marshall, MD, Neonatologist |
Hands-on Care |
Increase parent involvement in hands-on care by placing a whiteboard at every bedside with infant care times available to parents |
Communication |
Increase the # of Family Meetings within the first week of life by 80% for any baby that remains in the SCN after the mother is discharged. |
Tufts |
Ronnelle King,MD |
Communication |
Inborn NICU families will participate in an interdisciplinary family meeting held within 72 hours of admission |
Winchester Hospital |
Justin Goldstein, MD, Neonatologist |
Communication |
Increase family awareness of developmental milestones and appropriate sensory care for their infant at each gestational age by placing an informational sheet at each bedside |
Hands-on Care |
To increase family awareness and involvement in age-appropriate sensory care of their infant during their SCN admission |
SSH |
Zuzanna Kubicka, MD, Neonatologist
John Fiascone, MD, NICU Medical Director |
Communication |
Increase participation in daily multidisciplinary rounds for non-English speaking families by creating a daily rounds participation capture card for non-English speaking families to track participation in rounds |
Social supports/services |
Improve parental social support by increasing participation in weekly support group meetings to a minimum of one parent participation every week by the end of 2021. |
UMass |
Kate Sullivan, MD
Nasim Gorji, MD |
Communication |
To increase the percentage of families updated each day at any time from a baseline of 28% |
BIDMC |
Marge Day, LICSW, CLC, NICU Program Manager,
Molly F. Wylie, NICU Program Manager |
Communication |
Increase the frequency with which we elicit the family goals prior to family meeting to 50% by April 30th, through creating a tool “Preparing for your First Family Update” |
MetroWest |
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Hands-on care |
Improve initiation of and regular sessions of skin-to-skin care from baseline of “during hospital stay” to within first 72 hours or as soon as medically stable by December 2021 |
Southcoast – Charlton |
Daphne Remy, MD, Neonatologist |
Discharge planning |
Implement and complete a discharge teaching tracking tool for all babies discharged from the South Coast special care nurseries by August 2021. |
Emerson |
Rachel Kradin, LCSW, Social Worker |
Communication |
Improve the efficiency of multidisciplinary family meetings by standardizing the schedule of family meetings
Introduce a family engagement toolkit to decrease the length of family meetings |
Hands-on
Care
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Improve accessibility of lactation services to SCN mothers by introducing initial infant feeding team meetings with families in tandem with Speech team’s introductions
Improve frequency of kangaroo care in the SCN by posting “Smart Phrases” to provide nursing with suggestions of how to offer assisting parents with performing Kangaroo Care
Using Parent Education Posters to Increase Frequency of Kangaroo Care in SCN |
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Wednesday, August 4th, 2-3 pm
Zoom Meeting
Meeting ID: 893 148 9667
This session will be dedicated to learning and supporting the amazing QI work we are doing collectively through PDSA team sharing. There will be 2-3 teams who will present on their PDSA. Feel free to reach out to us if your team wishes to present during this webinar!
Fall Meeting Schedule
September
Webinar
Wednesday, September 8th, 2-3 pm
November
Summit - More information coming soon!
January
Webinar
Wednesday, January 12th, 2-3 pm
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June homework forms will be due by July 5th, 2021. This includes working on a PDSA. Please fill out as much as you can on your PDSA, even if it's just part of a new plan or an update to last month’s plan! We truly appreciate all your efforts in helping us to understand your progress. We have also updated our PDSA template form (click on the tab below to download). Please use this form moving forward.
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Data Use Agreement (DUA) / Scope of Work (SOW) status:
- Please sign both forms at your earliest convenience.
- Once signed, send both forms to Mariana Serrano
- Please let us know if you have any questions regarding this process.
Update on RedCap Data Collection:
- We have launched our Chart Abstracted and Family Reported Measures surveys on RedCap!
- We have conducted two onboarding sessions already! Please be sure to submit your DUA/SOW in order to start imputing your data on RedCap.
In the meantime, feel free to download a copy of our forms!
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Please take our short survey!
We the NeoQIC Family Engagement Collaborative Leadership Team are interested in learning more about your experience with us and ways in which we can improve. We'd really like to hear from you!
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