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NeoQIC Family Engagement Collaborative Newsletter
Recognizing Pride Month and Juneteenth
Hello Members of the NeoQIC Family Engagement Collaborative,

In addition to the amazing accomplishments by the teams in our Collaborative, we wanted highly that this June we celebrated National PRIDE Month and Juneteenth, both of which represent important pathways toward securing human rights, equality, and belonging among groups too often marginalized.  We know that many hospitals teams are working on diversity and inclusion efforts more broadly than within our Collaborative.  We provided some resources below.

Stay well, 

Meg Parker and The NeoQIC Family Engagement Leadership Team
What is Juneteenth?
50+ Resources For LGBTQIA
Pride Month Resources for Allies
You Are Your Best Thing: Vulnerability, Shame Resilience, and the Black Experience
QI Team Spotlight! 
Baystate Medical Center is located in Springfield, MA, and has a level 3 NICU. The Baystate Family Engagement QI team is led by Neonatologist Amy Blake and Nurse Manager, Stephanie Adam. Within the last seven months, the Baystate team has submitted two outstanding family-centered PDSAs!! These have focused on improving discharge timeliness by creating a multidisciplinary discharge checklist and Increase the frequency of families providing Kangaroo care. This work overlaps with two of our key drivers-- discharge planning and hands-on care. AWESOME work Baystate team!! This is incredible work you all are doing!!
Collaborative Teams  
        Team                        Lead(s)                 Key Driver                                                PDSAs                                     
Gaby Cordova Ramos, MD, Neonatologist
Meg Parker, MD, MPH, Neonatologist
Bernadette Levesque, MD, Medical Director
Aviel Peaceman, MPH, Project Manager
Social Support / Services
Increase standardized social needs screening of eligible NICU families using the THRIVE tool
  Communication Increase parent participation in family-centered rounds by calling families not present in the NICU during rounds
       Baystate Amy Blake, MD
Jennifer Marion, RNC-nic
Stephanie Adam, RN
Discharge Planning Improve discharge timeliness by creating a multidisciplinary discharge checklist
Hands-on Care
Increase the frequency of families providing Kangaroo care
        Beverly Iris Streimish, MD  Communication Increase the rate of family meetings within 48 hours after admission among Spanish-speaking families through the use of a communication checklist
   BID-Plymouth Esther Kisseih, MD   Hands-on Care Improve initial hands-on care by the parents within the first 72hrs of admission
 Newton Wesley
Alyssa Marshall, MD, Neonatologist   Hands-on Care Increase parent involvement in hands-on care by placing a whiteboard at every bedside with infant care times available to parents
 Communication Increase the # of Family Meetings within the first week of life by 80% for any baby that remains in the SCN after the mother is discharged.
           Tufts Ronnelle King,MD  Communication Inborn NICU families will participate in an interdisciplinary family meeting held within 72 hours of admission
   Winchester  Hospital  
Justin Goldstein, MD, Neonatologist
Communication Increase family awareness of developmental milestones and appropriate sensory care for their infant at each gestational age by placing an informational sheet at each bedside
  Hands-on Care To increase family awareness and involvement in age-appropriate sensory care of their infant during their SCN admission

Zuzanna Kubicka, MD, Neonatologist
John Fiascone, MD, NICU Medical Director
 Communication Increase participation in daily multidisciplinary rounds for non-English speaking families by creating a daily rounds participation capture card for non-English speaking families to track participation in rounds
Social supports/services Improve parental social support by increasing participation in weekly support group meetings to a minimum of one parent participation every week by the end of 2021.
          UMass  Kate Sullivan, MD
Nasim Gorji, MD
 Communication To increase the percentage of families updated each day at any time from a baseline of 28%
         BIDMC Marge Day, LICSW, CLC, NICU Program Manager,
Molly F. Wylie, NICU Program Manager
Increase the frequency with which we elicit the family goals prior to family meeting to 50% by April 30th, through creating a tool “Preparing for your First Family Update”
  Hands-on care Improve initiation of and regular sessions of skin-to-skin care from baseline of “during hospital stay” to within first 72 hours or as soon as medically stable by December 2021
  Southcoast –         Charlton Daphne Remy, MD, Neonatologist   Discharge planning Implement and complete a discharge teaching tracking tool for all babies discharged from the South Coast special care nurseries by August 2021.

Rachel Kradin, LCSW, Social Worker
Communication Improve the efficiency of multidisciplinary family meetings by standardizing the schedule of family meetings
Introduce a family engagement toolkit to decrease the length of family meetings
Improve accessibility of lactation services to SCN mothers by introducing initial infant feeding team meetings with families in tandem with Speech team’s introductions
Improve frequency of kangaroo care in the SCN by posting “Smart Phrases” to provide nursing with suggestions of how to offer assisting parents with performing Kangaroo Care
Using Parent Education Posters to Increase Frequency of Kangaroo Care in SCN
Upcoming Webinars

Wednesday, August 4th, 2-3 pm 

Zoom Meeting
Meeting ID: 893 148 9667
This session will be dedicated to learning and supporting the amazing QI work we are doing collectively through PDSA team sharing. There will be 2-3 teams who will present on their PDSA. Feel free to reach out to us if your team wishes to present during this webinar! 

Fall Meeting Schedule 
Wednesday, September 8th, 2-3 pm 

Summit - More information coming soon! 

Wednesday, January 12th, 2-3 pm 
Project Updates 
June homework forms will be due by July 5th, 2021. This includes working on a PDSA. Please fill out as much as you can on your PDSA, even if it's just part of a new plan or an update to last month’s plan! We truly appreciate all your efforts in helping us to understand your progress. We have also updated our PDSA template form (click on the tab below to download). Please use this form moving forward. 
Download PDSA Template
 Data Use Agreement (DUA) / Scope of Work (SOW) status:
  • Please sign both forms at your earliest convenience.
  • Once signed, send both forms to Mariana Serrano 
  • Please let us know if you have any questions regarding this process.
Update on RedCap Data Collection:
  • We have launched our Chart Abstracted and Family Reported Measures surveys on RedCap! 
  • We have conducted two onboarding sessions already! Please be sure to submit your DUA/SOW in order to start imputing your data on RedCap.  

In the meantime, feel free to download a copy of our forms! 

Chart Abstracted Measures Form
Chart Abstracted Measures - DOL Form
Parent Enrollment Form
Immediate post-discharge Parent Survey (English)
Immediate post-discharge Parent Survey (Spanish)
4-8 week post-discharge Parent Survey (English)
4-8 week post-discharge Parent Survey (Spanish)
Please take our short survey! 

We the NeoQIC Family Engagement Collaborative Leadership Team are interested in learning more about your experience with us and ways in which we can improve. We'd really like to hear from you!
NeoQIC Family Engagement 2021 Survey
See you all next month!! 

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