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Welcome to the new NZBEF e-news, designed to bring you the latest updates, information and blog posts from NZBEF and Business Excellence in New Zealand. We thank you for your continued support of the Foundation.

Step Up to the Awards in 2015



 
2015 NZBEF Business Excellence Awards Programme– so many ways to be involved!
 
Apply for an award

 
The NZ Business Excellence Awards are the most prestigious and rigorous business awards in New Zealand.  They are assessed against the internationally calibrated Performance Excellence Framework – the US Baldrige Criteria. 

These awards recognise an organisations commitment to excellence and their journey to world class practice.  They are one of the most comprehensive reviews your organisation can receive.  They let you, your staff, your customers and the public know your organisation is amongst the very best in the world.

There are several levels of achievement you can strive for in the New Zealand Business Excellence Awards Programme:

The NZ Business Excellence Award – Gold, Silver or Bronze Level
The NZ Business Achievement Award
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New in 2015  is the option to enter a single Category Award.  Options are Customer Excellence, Workforce Excellence, or Operational Excellence.  These awards recognise your first steps on the journey to Performance Excellence.  Focus the microscope on your customer, workforce or operational processes and results and celebrate the hard work and tangible successes you are achieving in these key areas of your business, preparing you to take those next crucial steps towards total alignment of your business processes.

The NZ Business Achievement Awards utilise an abridged criteria endorsed by the Ministry of Economic Development which is less detailed but remains fully aligned to the US Baldrige criteria.  The purpose of this level of award is to encourage entries from members new to the Foundation, new to Awards, or new to the Baldrige framework, they are also a natural stepping stone for previous winners in Sectoral and Regional Award programmes.

 
Whichever awards pathway you take you can be assured of a robust evaluation including an on-site visit by your evaluation team, and that all important feedback report at the end of the process. contact us for more information ...................................................................................................

Upcoming Knowledge Hours 19 and 25 February

Good Things - Business Excellence in a Not for Profit

The Salvation Army Community Ministries works with the most vulnerable people every day.  They don’t talk business jargon but they have a clear focus on stretching dollars and transforming lives. 

Hague Consulting share their experience in working with Community Ministries to create a team based continuous improvement initiative for people with little management training but a clear sense of mission.

Click here to download the registration form
Click here to view our complete calendar of events 


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Tips and Tricks 

With the release of our new website and individual member logins for the Knowledge Base, we thought it would be good to include some tech food for thought articles to provide you with some tips to better manage websites and website browsers. This weeks topic:

PASSWORDS and browser security.  

Having your Web browser remember your passwords and/or credit card details can be convenient, but it poses some security risks. How much of a risk depends on which browser you’re using, whether you sync with other devices, and whether you’re using any of the browser's extra security features.continue reading
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Grow your in-house thinking - 4 March Auckland 

The NZBEF Certificate in Business Excellence was developed by leading business excellence consultants and is designed to give you a comprehensive and in-depth understanding of how to implement a business improvement programme in your organisation.  The programme is based on the 7 Categories of the Criteria for Performance Excellence. Register you or your staff now online or click here to download a registration form.

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Blog Updates


PricewaterhouseCoopers U.S. Public Sector: A Milestone in its Quality Story
Thursday 5 February 2015
Posted by Dawn Marie Bailey In 2014, PricewaterhouseCoopers Public Sector Practice (PwC PSP) became the first service organization to win the Malcolm Baldrige National Quality Award in 15 years. But according to Scott McIntyre, managing partner and leader of PwC PSP, … Continue reading 

Baldrige Executive Fellows Meet Theodore Roosevelt
Thursday 29 January 2015
Posted by Harry Hertz, the Baldrige Cheermudgeon The Baldrige Executive Fellows just completed another successful meeting. I am always amazed at how much I learn at these meetings from the Baldrige Award recipients’ senior leaders who give presentations, as well … Continue reading


What Happened to the Leading Edge of Validated Management Practice?
Thursday 22 January 2015
Posted by Harry Hertz, the Baldrige Cheermudgeon For those very careful readers of the Baldrige Excellence Framework, you will notice a subtle change in 2015-2016. We no longer refer to the framework as representing the leading edge of validated management … Continue reading

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Socrates – a health sector BPR case study in shared services and capability development


IMCNZ Wellington invites you to join us for an educational and interactive evening with the opportunity to network/socialise with other Wellington IMC New Zealand members.
 
Professional development hours: 1.5
 
Venue:     Victoria University Pipitea Campus Room RW315 Railway Building West Wing
– through foyer beside ticket counters at Wellington Railway Station 
 
Date:        Thursday 26 February 2015
 
Time:       5.30 - 7.00 pm.
 
RSVP:      Bookings are essential.  Please email info@imcnz.org  your attendance.
 

Presenter: Phil Guerin

Phil will present a case study of a two and a half year business process reengineering project implemented in the New Zealand health sector some years ago with an update on its impact since. The case study will explain the business problem, the opportunity, stakeholder engagement strategy, approach, setbacks, surprises and lessons learned.
 
Themes include: building a coalition for change, change management, process improvement, business process design, shared services, disability services, contract management, budgeting, order to pay processes, sector capability development, data standards development, data migration, common workflows across a sector, outsourced Programme Management Office.

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