Online Centres Members' News
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Online Centres Network News
Thursday 19 March 2020


Hello <<First Name>>

As the coronavirus situation continues to develop in the UK, we know your organisation will be thinking about how best to support your staff, volunteers and learners, and help them to keep themselves safe and healthy. It’s important we keep ourselves and our loved ones safe at this time of uncertainty and that we can communicate with others to help reduce the impact of isolation.  

We know that coronavirus is going to have a significant impact on your work. The situation is disruptive, and may be confusing or frightening for you and the people you support. We want to do what we can help. We have put together a short survey so you can tell us what we can do for you. I know you will have challenges and good ideas we haven’t thought of. The survey will remain open indefinitely and you can complete it more than once if you want to update us. The more we know, the more we can do for you. Keep reading the emails from us as we’ll be updating you soon on what we’re doing as a response to your ideas and feedback from the survey.

We’ve recently created some useful resources to help you and your learners find the latest health information and advice online and know how to video call friends, family, neighbours, or even the hospital or GP. We’re holding a webinar - Managing coronavirus as an Online Centre demonstrating these resources tomorrow, Friday 20 March at 11:30am-12:30pm. There will also be an opportunity to ask us questions - we can’t promise that we’ll be able to answer them all but we’ll definitely try. I hope you can join us.

The help you provide to people who are excluded from digital has never been more important than at the present time. I know that you will be working incredibly hard to support your communities, and we want to support you and those you’re working with. 

You can always get in touch with us as usual by email, phone and social media. Please do keep in touch and keep yourselves healthy.

Best wishes
Helen Milner and the Good Things Foundation team 

Sign-up to the webinar
Managing Coronavirus as an Online Centre

Funding to help adults build their digital skills

Applications are still open to apply for funding to deliver the Make It Click programme to help adults build upon their digital skills and apply for employment opportunities. In partnership with, the Make It Click programme aims to help 35,000 individuals gain the confidence and digital skills they need to thrive online - becoming regular, confident, capable and safe users of digital technology, achieving positive outcomes in life and work. 

We’re encouraging applications from organisations that can support learners who wish to progress in employment or find a new job; those who are socially excluded, or those who run small businesses. We’re offering various contract sizes from £1,250 to £15,000. If you’re interested in applying, please visit the website to read the full guidance document. Applications close at 5pm on Friday 27 March. 

We know your centre might be closed or closing soon due to coronavirus. This funding is for the full year April 2020 - March 2021 so don’t worry that you might not be able to start delivery for a few months. We can also work with you to explore different models of delivery so that you can support people remotely who you know will need to continue to develop their digital skills now more than ever. 
Apply for funding
Census Online Support
Applications are still open for you to express your interest in supporting digitally excluded and socially excluded people to complete the Census online between March 2021 and May 2021. We’re asking organisations who are interested to submit an expression of interest by Friday 27 March at 5pm. For more information visit our website

Funding to help claim Universal Credit

Back in November DWP announced they are launching a £10 million transition fund to help support vulnerable individuals in claiming Universal Credit and provide further ongoing support. Those eligible to apply include; vulnerable individuals, disabled people, care leavers and those with mental health issues. More information can be found on the website.  Applications close Tuesday 31 March and can be made by downloading the Universal Credit transition fund form on the website
Find out more

Network providers Vodafone, EE, O2 and Three (UK) have all agreed to grant their customers free access to the NHS website, even if they’ve run out of data. The NHS is working with industry partners to ensure everyone can get the most up to date NHS information and advice, without using up their data allowance or mobile credit. For more information please visit the
government website

Low Incomes Tax Reform group is a charity providing free website support to individuals which cover information such as the main tax areas and how these might be encountered by a low income unrepresented tax payer. Useful resources include details of the major state benefits and a self employment guide. Other useful websites include: 

Tax guide for students 
- Revenue benefits for advisors
- Disability tax guide - support for individuals who employ a carer

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