Hello <<First Name>>

We’ve been working with Online Centres to develop a package of training to help you to train volunteers supporting people with their Universal Credit applications.

A few weeks ago we tested our training package at Online Centre Citizens Advice in Sheffield, with members of staff working on their new support phone lines. After the training, staff felt more informed about local support and how to help people with basic digital skills.

The resources are now available on the Online Centres Network website and are a great way to create some local links with other like-minded organisations who are helping people with their Universal Credit applications. New resources include personas, facilitator notes and session guides.

We’d like to hear your thoughts so please us an email on hello@goodthingsfoundation.org and tell us what you think!

Check out our brand new Universal Credit resources

DIGITAL LEADERS AWARDS: VOTING CLOSES TOMORROW AT 6PM

There’s not long now to vote for the Digital Leaders awards - voting closes tomorrow at 6pm, Friday 10 May.

Two of our digital inclusions projects have been nominated for the Cross-Sector Digital Collaboration award.

The first of these is our 100% Digital Leeds project in partnership with Leeds City Council, which is made up of organisations across the city who can support people to get to grips with digital.

The second project up for an award is our Face-to-Face Assisted Digital Support in partnership with HM Courts and Tribunals Services which provides support for digitally excluded people by helping them to use online justice services.

It only takes a few minutes to vote for your favourite projects and we’d really appreciate your support.

Vote today

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